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I can not ping the printer, but the Dell is working, I can printer the network scan report

Posted on 2007-12-06
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Last Modified: 2013-12-23
I have a Dell Laser Printer 5310n.  It is shared, and on a printer server (MS Windows 2003 Server).  I can print a network scan page from the printer.  I can't print a test page from the print server and I can't ping it.
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Question by:cpursley1979
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Hypercat (Deb) earned 500 total points
ID: 20423137
If you can't ping it by IP address, then it is not connected to the network physically or the TCP/IP connectivity on the printer is not set up properly.  Is this a new printer that you're setting up, or is it a printer that was working and has now stopped working?
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