I can not ping the printer, but the Dell is working, I can printer the network scan report

I have a Dell Laser Printer 5310n.  It is shared, and on a printer server (MS Windows 2003 Server).  I can print a network scan page from the printer.  I can't print a test page from the print server and I can't ping it.
cpursley1979Asked:
Who is Participating?
 
Hypercat (Deb)Connect With a Mentor Commented:
If you can't ping it by IP address, then it is not connected to the network physically or the TCP/IP connectivity on the printer is not set up properly.  Is this a new printer that you're setting up, or is it a printer that was working and has now stopped working?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.