• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 749
  • Last Modified:

I can not ping the printer, but the Dell is working, I can printer the network scan report

I have a Dell Laser Printer 5310n.  It is shared, and on a printer server (MS Windows 2003 Server).  I can print a network scan page from the printer.  I can't print a test page from the print server and I can't ping it.
1 Solution
Hypercat (Deb)Commented:
If you can't ping it by IP address, then it is not connected to the network physically or the TCP/IP connectivity on the printer is not set up properly.  Is this a new printer that you're setting up, or is it a printer that was working and has now stopped working?
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

We Need Your Input!

WatchGuard is currently running a beta program for our new macOS Host Sensor for our Threat Detection and Response service. We're looking for more macOS users to help provide insight and feedback to help us make the product even better. Please sign up for our beta program today!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now