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Internal users cannot see new website (page not found); www. is missing in address bar

Posted on 2007-12-06
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Last Modified: 2013-11-19
Bear with me, as this gets more and more complicated as the days go by.  I created a simple website for a company using a GoDaddy template.  Designing was easy and they will be able to maintain the site themselves.  The company, I will call the Union.  The Union has not updated the current site in over a year.  The current site was hosted by Company1, located off-site (a content management company).  The domain name registration was managed by a different company, I'll call Company2, also located off-site, who managed it through Network Solutions.
The Union itself does not have any in house IT, the emails, backups, tech support are all done by Company2.  I have moved the hosting to GDaddy, thus eliminating the need for Company1.  The domain name has been transferred from Company2 to GDaddy as well.  In the process, it hosed up everyone's emails.  That, has been resolved, after realizing that the Union had its own Exchange server hidden in a closet that no one knew about.
Ok, back on track.  
So now, when anyone outside the building logs onto the website, they see it fine.  When any person within the Union building logs onto the website, they get "Page Cannot be Found".  I know that the A host www and @ has an IP Add. that is hardcoded- but I don't understand what needs to be done. GDaddy support wants me to delete it and Company2 support says do not touch it.  So I basically do not know how to solve this one.  Also, I know this is tied into it- the website appears in the address bar as:
http://domainnameexample.com (missing the www).  All of the pages in the site appear that way.  How do I get the www. in there?
I appreciate any insight you may have.  I have about had it-
Thanks, Megan
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Question by:wgraphics
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5 Comments
 
LVL 5

Expert Comment

by:TheGD
ID: 20426737
Search the whole site and replace every occurance of
       http://domainnameexample.com
With
       http://www.domainnameexample.com

Where I said whole site, it means all files that make up the website, rather they are html, htm, js, vbs, asp, php, aspx, pl or any other type.
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Author Comment

by:wgraphics
ID: 20427640
The GD- I will do that, and let you know what happens.  Thank you for your response.
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LVL 5

Expert Comment

by:TheGD
ID: 20428412
Sure, my pleasure to assist you in this matter.
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Author Comment

by:wgraphics
ID: 20430301
After I responded to your comment, the Union contacted me and said their website is now up and working fine.  Prior to that though, I logged into the GDaddy account, and the template I am using does not give me the ability to change what you told me to change-
The site originally had a flash intro, and they could see that internally.  All other pages, though, brought up a page not found.  Late Late last night I turned off that flash intro.  It was either that, or the tech support from Company2 worked on it off-site and did not tell anyone about it.
Nonetheless, it works.  I appreciate you taking the time to respond to my questions regarding this whole mixed up project I got myself into!  Take care- Megan
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Accepted Solution

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TheGD earned 2000 total points
ID: 20433313
Good Luck.
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