ARCserve 2000: W3301 Unable to find directory EC=ACCESS DENIED
Posted on 2007-12-07
I have a Windws server that runs ArcServe. I have other servers on the domain that I want to backup to tape. I have mapped all the server shares to an alphabet on my backup server.
C drive of "SMS" server is shared as "c"
\\sms\c is mapped to J:\
I have no problem accessing J:\ using Windows Explorer, and I have full permissions logged in as domain admin.
But when I create a backup job in ArcServe to backup, say "J:\temp\" folder, I get the following in the job log:
ARCServe for Windows 2000 -- Backup
W3301 Unable to find directory. (DIR=J:\temp, EC=ACCESS DENIED)
N3921 Skip directory. (DIR=J:\temp)
Job ID = 384
Workstation = ftmsglobal02
Source = J:\temp
Target = Thursday, ID 7B89, Sequence #1
Session = 22
Start Time = 12/07/07 4:27 PM
Total Directories = 1
Total Files = 0
Total Skips = 1
Total Size (Disk) = 1KB
Total Size (Media) = 64 KB
Elapsed Time = 0s
Average Throughput = 3.75 MB/min
Total Errors/Warnings = 0/1
Backup Operation Incomplete.
I know for a fact that there are 8 files in the J:\temp folder totalling 127 MB, and I can see this plain and simple using Windows Explorer. Why isn't ARCServe able to backup the files? HELP!!!