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Applying 'real' certificate makes OWA inaccessible?

I have a new Windows Server 2003 SBS install with all the latest patches and Exchange SP2.  I am able to reach https://FQDN/exchange with the default certificate the server made (webserver.domain.org) however when I replace that one with one published by RapidSSL (mail.domain.org) I get 'CANNOT DISPLAY THIS WEBPAGE'.  This persists internally as well when I try to access https://IPADDRESS/exchange.

I have recently installed two other SBS servers with the same process (I thought) however this one is kicking my butt...  As always, your help is very appreciated.
SBSExchangeMicrosoft IIS Web Server

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8/22/2022 - Mon