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DNS timing out when trying to connect to thescripts.com - works from other locations.

ClawfootSupply
on
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Last Modified: 2010-04-07
One of my coworkers was trying to access thescripts.com, and was unable to.  But if he remotes to his home computer he can get in fine.

I did an nslookup, and it looks like this:

Z:\>nslookup thescripts.com
Server:  covwin4.clawnet.local
Address:  192.168.1.4

DNS request timed out.
    timeout was 2 seconds.
*** Request to covwin4.clawnet.local timed-out

So I did a web based whois and came up with this for authoritative servers:

   Domain servers in listed order:
      NS1.SOFTLAYER.COM
      NS2.SOFTLAYER.COM

An nslookup specifying either of those servers works:

Z:\>nslookup thescripts.com NS1.SOFTLAYER.COM
Server:  ns1.softlayer.com
Address:  66.228.118.8

Name:    thescripts.com
Address:  75.126.163.34


Z:\>nslookup thescripts.com NS2.SOFTLAYER.COM
Server:  ns2.softlayer.com
Address:  66.228.119.9

Name:    thescripts.com
Address:  75.126.163.34

Looking in our DNS server - which is a Windows Server 2003 system running the default DNS package, I find these entries under thescripts.com:

Name Server (NS)   ns2.thescripts.com.
Name Server (NS)   ns1.thescripts.com.

If I delete those, they are recreated when I next try to lookup the ip for thescripts.com.  They come back the same.  Of course, they should - those are the correct dns servers.

So why can't I get DNS for this site?
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Commented:
While that would work, for him to access the site, I'd like to fix the problem on our DNS server, not just bypass the problem for one user.  Also, that solution only works so long as the site never changes their DNS records.

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Commented:
Didn't end up finding an ideal solution... however, scorpiia's suggestion was helpful, even if not exactly what I was looking for.
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