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drewmorrisFlag for United States of America

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Symantec Backup Exec 11d "no appendable media could be found"

My Media Set shows the following:
Overwrite Protection: Overwritable
Appendable Until: Infinite - Allow Append
Used Capacity: 8.10GB of 48.5 GB
Whenever I run a job to append (terminate if no appendable media can be found) I get the error "No appendable media could be mounted. Error - Mount failed. Physical Volume Library Media not found"
I don't understand why it thinks this media is not appendable when it clearly says it is.  There is plenty of space on the tape so i know that isn't the problem.   The Media Set Selected is correct (the current tape in the drive is in the appendable media set).
Why am I getting this error?
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Iamthecreator
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Go to Tools>Backup Exec Services and then RESTART BE SERVICES
then go to the DEVICES TAB and ensure that the device is still offline.
If not  then  you  have a problem
Do not bring the device online by RIGHT CLICKING it
let me know and provide more information and we will take it on from there
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The "Device" is online. I don't have a problem with nightly backups (because the job overwrites) its the appendable jobs. Even though the append period is Infinite and there is 85+% free
Please remeber that a blank or SCRATCH media cannot be appended to.
Hope you are not trying to append to a blank or scratch tape
I am not. The Media is in Media Set Called IC and 1 Hour Overwrite Protection and Inifinite Append.
The job has this media set selected.
There is also 8GB of data on the Tape already. I am trying to add to it.
If you CAN lose the data on the tape...re LABEL the tape....If not restore to an alternate location first.
I have had this same issue with BE from time to time.
ASKER CERTIFIED SOLUTION
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drewmorris
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Ah the simple solutions. Glad you found it.
Thanks for your help Glenn