Link to home
Start Free TrialLog in
Avatar of richrdh18
richrdh18Flag for New Zealand

asked on

Windows not detecting cdrom or dvdrw drives

Hi,
I have a pc that has stopped showing its optical drives for some reason.  The BIOS can detect and see the the drives.  Windows system device management can detect the devices with exclamation mark, but they fail to show up as normal drives in windows explorer.

I have tried a new dvdrw drive, not luck.  
I have swapped the IDE cable, no luck.
I have tried the hdd ide cable in the second ide slot, and the windows boots up fine.
 I have the optical drive in the pri ide slot, no luck.
I have a cdrom drive as a slave off the hdd ide cable, no luck.
I have just completed a Windows Repair installation, no luck.
I have downloaded and installed the latests mobo chipset drivers, no luck.

I want to avoid having to do a complete system backup, Format and re-installation of windows.

I dont think this is a hardware problem and both ide connectors check out fine with the hdd.

Regards,

Richard
ASKER CERTIFIED SOLUTION
Avatar of orangutang
orangutang

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Sorry for above
this is the updated link

http://support.microsoft.com/kb/314060/en-us
Sometime delete upper and lower filters that would help, no hurt to try:


http://support.microsoft.com/kb/314060
http://support.microsoft.com/kb/270008

Oop! sorry Centerv. Dupplicate link with you.
Avatar of richrdh18

ASKER

Thank you for such a quick response.  This is the second time i have come across this problem and now i have a quick and easy solution.

I can now have the night off.  Regards,   Richard
Avatar of orangutang
orangutang

:) It seems everyone always goes for the "delete the UpperFilters and LowerFilters values" solution for this type of problem.
Reckon it's because that nearly always works? :)