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Only the site www.gmail.com runs slow , why?

advancedanalytical
on
3,427 Views
Last Modified: 2013-12-08
Hello experts-
I have been working on this problem for a friend of mine for about a week now, so any help that any one can provide will be greatly appreciated!
Background:
Acouple of weeks ago internet explorer began to run very slowly while on the site gmail.com.  Since then I have run several spyware and AV sweeps using the Mcafee suite of products and Spybot Search and Destroy.  All of these scans have come back with very minimal or clean results.  I have uninstalled google desktop search, and I have disabled all Add-ins in IE7.  I have disabled the phishing filter.
To define exactly what slow means, prior to this he could go to gmail.com and it would load in about 3 seconds and now it takes nearly 40.  When he opens longer conversations it can take 10 - 20 seconds.

Other relevant info:
1.  On other computers his gmail box runs properly.
2.  It is a nearly brand new Toshiba laptop with an Intel 2.0 GHz dual core chip and 2GB of memory.
3.  Installed software includes:
Adobe Flash Player ActiveX
Adobe Reader 8.1.1
Adobe Shockwave Player
Bejeweled 2 Deluxe
Blackhawk Striker 2
Blasterball 3
Bluetooth Stack for Windows by Toshiba
Broadcom High Definition Video Decoder
Camera Assistant Software for Toshiba
CCleaner (remove only)
CD/DVD Drive Acoustic Silencer
Chinese Simplified Fonts Support For Adobe Reader 8
Desktop Dialer
Diner Dash - Flo on the Go
DVD MovieFactory for TOSHIBA
FATE
HP Driver Diagnostics
Intel(R) Graphics Media Accelerator Driver
Internet Offers
Japanese Fonts Support For Adobe Reader 8
Java(TM) SE Runtime Environment 6
LogMeIn
Mah Jong Quest
McAfee SecurityCenter
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (2.0.0.11)
Napster
Napster Burn Engine
oggcodecs 0.71.0946
Paint.NET v3.10
Penguins!
Picasa 2
Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
Security Update for Excel 2007 (KB936509)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB936514)
Security Update for the 2007 Microsoft Office System (KB936960)
Skype" 3.6
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
Update for Office 2007 (KB932080)
Update for Office 2007 (KB934391)
Update for Office 2007 (KB934393)
Update for Office System 2007 Setup (KB929722)
Update for Word 2007 (KB934173)
VNC Enterprise Edition E4.3-K1
Windows Media Encoder 9 Series
Windows Media  
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Commented:
The "Older Version" is what fixed it.
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