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Remote Desktop service will not start (but it says it is running)

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Last Modified: 2013-11-21
Hi ,

I inherited a new server yesterday and no matter what I do I  cannot connect to  it via RDP.  Here is what I have done:

1) Turned on remote desktop added my account to the allowed users group
2) Dropped the MS firewall
3) It says it is started but when I do a portscan from a machine in the same subnet port 3389 is down
4) From the command line: telnet 127.0.0.1 3389 I get a cannot connect error
5) I checked in the registry and RDP port is still set to port 3389
6) RDP works on other machines in the same subnet so I know it is not a network firewall issue.

I am pulling my hair out with this, if anybody could help it would be appreciated.

Thanks,

b
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Founder and CEO
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Commented:
2. Run TSCC.MSC and delete RDP-tcp. Reboot. Logon, launch TSCC.MSC again and create a new RDP-tcp listener. Reboot. Test if it works.


You are my new hero, the above worked

Author

Commented:
thanks
Cláudio RodriguesFounder and CEO
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Commented:
No problem! Glad it worked. If you have any further TS questions feel free to drop by. :-)

Claudio Rodrigues

Microsoft MVP
Windows Server - Terminal Services
Frank GomesDirector of Technology

Commented:
I had the same problem; followed the steps and it worked. Thanks.

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