bgregorcy
asked on
Remote Desktop service will not start (but it says it is running)
Hi ,
I inherited a new server yesterday and no matter what I do I cannot connect to it via RDP. Here is what I have done:
1) Turned on remote desktop added my account to the allowed users group
2) Dropped the MS firewall
3) It says it is started but when I do a portscan from a machine in the same subnet port 3389 is down
4) From the command line: telnet 127.0.0.1 3389 I get a cannot connect error
5) I checked in the registry and RDP port is still set to port 3389
6) RDP works on other machines in the same subnet so I know it is not a network firewall issue.
I am pulling my hair out with this, if anybody could help it would be appreciated.
Thanks,
b
I inherited a new server yesterday and no matter what I do I cannot connect to it via RDP. Here is what I have done:
1) Turned on remote desktop added my account to the allowed users group
2) Dropped the MS firewall
3) It says it is started but when I do a portscan from a machine in the same subnet port 3389 is down
4) From the command line: telnet 127.0.0.1 3389 I get a cannot connect error
5) I checked in the registry and RDP port is still set to port 3389
6) RDP works on other machines in the same subnet so I know it is not a network firewall issue.
I am pulling my hair out with this, if anybody could help it would be appreciated.
Thanks,
b
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ASKER
thanks
No problem! Glad it worked. If you have any further TS questions feel free to drop by. :-)
Claudio Rodrigues
Microsoft MVP
Windows Server - Terminal Services
Claudio Rodrigues
Microsoft MVP
Windows Server - Terminal Services
I had the same problem; followed the steps and it worked. Thanks.
ASKER
You are my new hero, the above worked