Exchange Server' reported error (0x80040111) : 'The server is not available. Contact your administrator if this condition persists

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Please help as to what this error may be related to or caused by:                                                            

Exchange Server' reported error (0x80040111) : 'The server is not available. Contact your administrator if this condition persists

It happens in Outlook 2003 with an Exchange 2003 mailbox
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Clearly the workstation cannot connect to the Exchange server.  Could be related to hardware problems (NIC card, cables), wiring, or software.  Did this just start happening or could you connect to your Exchange mailbox before?  If it just started, did you install or uninstall some software or hardware recently?  Can you ping the server by name? Can you connect to other network resources?  Is this on the local network, connected via cable, or are you accessing your Exchange server remotely?

Author

Commented:
The workstation is connected to a SBS 2003 domain and is able to send and receive email.  There has been no changes to hardware or software that I know of since the error.  I can ping the server by name and this is on a local network.  With a LAN connection to the server which is on the same subnet.  Thanks
If the workstation is connected and able to send and receive email, when are you seeing this message?  Is it only intermittent? Does it happen when the user tries to do something in particular?
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Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
"There has been no changes to hardware or software that I know of since the error"

I wouldn't expect that would cause a problem.  However a change BEFORE the error occurred definitely could cause problems... especially if you installed Windows Server 2003 SP2 on your SBS.  

Specifically, you need to review this KB article and apply the patch: http://support.microsoft.com/kb/936594

Other SP2 issues can be reviewed here:  http://sbsurl.com/sp2

Jeff
TechSoEasy

Author

Commented:
The SBS 2003 server is SP1.  
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
Okay, then review this KB article which was linked from the one I provided above:
http://support.microsoft.com/kb/904946

Jeff
TechSoEasy

Author

Commented:
I did however, notice an error in the System Event Log of the computer with the issue that is happening very frequently:

Source: Eventlog
Event: 6004
a driver packet received from the I/O subsystem was invalid.  The data is the packet.
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
Did you review the EventID.net record for this error?
http://eventid.net/display.asp?eventid=6004&eventno=1596&source=EventLog&phase=1

Jeff
TechSoEasy
Principal Consultant
Most Valuable Expert 2016
Top Expert 2014
Commented:
You can also run the SBS Best Practices Analyzer to see what's going on... http://sbsurl.com/bpa

Jeff
TechSoEasy

Commented:
So how did this fix your problem? I am having the same problem. FYI my user is a VPN user.
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
You don't need to use a VPN connection for a remote user to access their Exchange Mailbox in Outlook 2003.  Instead, you should use RPC over HTTPS.  There are many solutions posted about that here on EE, but if you don't find what you're looking for, please post a new question as your situation is not the same as this one.

Jeff
TechSoEasy

Commented:
thx. i will look around.

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