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mystics7Flag for United States of America

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Blackberry Dispatcher errors

On Sunday, Tuesday and now Wednesday night i emails are not getting forwarded to BBs from the BES server. Inside the  BlackBerry Manager on the left side i get a red X over the server and see emails pending. If i restart and of the black berry services emails are still not send it takes a reboot of the server to send them and make the red x go away. also I'm getting

the errors bellow happen two to three time at the exact same time say 7:04:21 and occur every minute from the time the problem starts until the time I restart the server

My enviorment is Windows 2003 SP1 server with exchange server 2003. My BES is installed on a Windows 2000 Sp4 Server
Event Type:	Warning
Event Source:	BlackBerry Dispatcher LMP-AUX
Event Category:	None
Event ID:	20460
Date:		12/13/2007
Time:		8:42:54 PM
User:		N/A
Computer:	LMP-AUX
Description:
[SRP] Connection failed
 
 
and
 
Event Type:	Warning
Event Source:	BlackBerry Dispatcher LMP-AUX
Event Category:	None
Event ID:	20000
Date:		12/13/2007
Time:		8:42:54 PM
User:		N/A
Computer:	LMP-AUX
Description:
[SRP] Connection failed

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Gary Cutri
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It just appears that you BES lost connectivity to its SRP connection.  This could have been caused by internet connectivity issues, firewall issues or DNS etc.  After the restart is your server operating correctly?

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ASKER

yes, once the server is restarted everything is 100% until the next time it happens  
Maybe there is at that time another process running what has a port conflict (backup software/backup agents).

It is maybe the router (TCP 3101 & 4101) who stops, and then also the Dispatcher.

Regards,
Bob
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mystics7
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