How Fix Event ID 4004 DNS Error?

kytjwrangler
kytjwrangler used Ask the Experts™
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I have a Windows Small Business Server 2003 R2 that's generating the following error:

DNS Error Event 4004:

The DNS server was unable to complete directory service enumeration of zone DOMAINNAME.local. [The actual domain name is appearing within the zone.DOMAINNAME.local text]. This DNS server is configured to use information obtained from Active Directory for this zone and is unable to load the zone without it. Check that the Active Directory is functioning properly and repeat enumeration of the zone. The extended error debug information (which may be empty) is "". The event data contains the error.

How do I eliminate this error?

***Edited by TechSoEasy***
Please also see http:Q_23024027.html for a related error message, but post all comments in this question only.
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Commented:
What problems are associated with this error?

Sometimes a DNS error will appear on an AD integrated DNS server upon bootup. If these errors appear upon bootup, it could be caused by DNS loading up before Active Directory. AD integrated DNS needs Active directory. Once Active Directory is started, you will see the errors disappear.

If this is the case, you can ignore the errors because it will not effect your domain.

If you have problems replicating, you may need to register your server's DNS info in that server's DNS and replicate that to other servers. Usually this comes from bringing a new server on line.

I hope this helps
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
Please post a COMPLETE ipconfig /all from your SBS.

Jeff
TechSoEasy

Commented:
Troubleshooting 7062 errors KB article from microsoft:

http://support.microsoft.com/kb/218814
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Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
ChiefIT... thanks for posting here instead... but I should point out that article is for NT 4.0 domains, and really isn't applicable here.

Jeff
TechSoEasy

Author

Commented:
ChiefIT, the solutions found at your link are for Windows NT 4; this is an SBS 2003 R2 box.
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
kvtjwrangler,

How about posting the IPCONFIG?

Author

Commented:
Here's the ipconfig /all result:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : SERVER1
   Primary Dns Suffix  . . . . . . . : DOMAINNAME.local
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : DOMAINNAME.local

PPP adapter RAS Server (Dial In) Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
   Physical Address. . . . . . . . . : 00-53-45-00-00-00
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.0.105
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-1A-A0-2B-C8-BD
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.0.11
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 192.168.0.11
   Primary WINS Server . . . . . . . : 192.168.0.11
Principal Consultant
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Commented:
Thanks for that.  It looks okay...

Is your server providing DHCP?

Also, have you run the Configure Email and Internet Connection Wizard (CEICW -- which is linked as Connect to the Internet in the Server Management Console > Internet and Email) recentely to try and repair this?

Finally... is LIMEWIRE installed on your server or anywhere in your network?

Jeff
TechSoEasy

Author

Commented:
Yes, the server provides DHCP service.

Yes, the CEICW was run, but not recently.

I don't believe Limewire is installed on this network, but I'll check when I visit the client site Thursday.  Thanks for the tip.

Author

Commented:
Limewire was found on a client workstation. I subsequently removed it.

In a separate post for DNS Event ID 7062 you stated these events were obviously related. That wasn't obvious to me, nor to numerous other IT professionals I consulted.

How do you determine two separate DNS Event IDs are related to the same event?

No word yet on whether the DNS error is recurring following the Limewire removal. Sometimes it would occur every ten days. So, it'll be a few weeks before we determine whether that was the cause.
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
I had suspected Limewire to be the culprit.  Removing it should resolve the problem.

Jeff
TechSoEasy

Author

Commented:
Thanks for that tip. I appreciate it.

Again, I'm not sure how I was supposed to know the two separate Event IDs were related, but I appreciate your recommendation.

Author

Commented:
DNS issues are notoriously difficult to diagnose. Thank you for the recommendation to check for/remove Limewire.
I'm very sorry to sound like an ignorant jerk, but how on earth would Limewire cause DNS to get these errors?  Especially if ran on a workstation?

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