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Windows 2000 TS: "error in the licensing protocol" when trying to connect from an XP client
Hi, I have a client who is running a Windows 2000 Terminal Server. They have 10 licenses. Most users can connect successfully. However one user cannot get connected from her laptop. She receives the message "The remote computer disconnected the session because of an error in the licensing protocol" when she clicks connect from her RDP client.
I have tried the fix to delete the MSlicensing registry key. This error is still appearing, same as before. The registry key has not been recreated. Any one have any other ideas? Thanks.
I have tried the fix to delete the MSlicensing registry key. This error is still appearing, same as before. The registry key has not been recreated. Any one have any other ideas? Thanks.
ASKER
Hi. As I stated, I have already tried deleting the mslicensing registry key. The key is not being recreated after the reboot when they attempt to connect again and they are still receiving the same error message.
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Also what does the user's laptop Event Log show?
Perhaps it cannot find the TS Licensing server.
Perhaps it cannot find the TS Licensing server.
Error message when you try to connect to a remote computer by using Remote Desktop on a Windows XP Professional Edition-based computer: "The remote computer disconnected the session"
http://support.microsoft.com/?kbid=921045
http://support.microsoft.com/?kbid=921045
ASKER
Hi, the user has gone home for the day. I will connect with them tomorrow and try these options. Thanks.
ASKER
Okay, this solved the problem. Turned out the user was not an administrator on her own laptop, despite what she though. Once we got her logged in with administrative priviledges, she was able to connect via RDP. Thanks!
http://support.microsoft.com/kb/187614