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In Backup Exec ---- Error ---- Data Error getting Error on Cyclic Redundancy Check

Help....

We are getting errors on our Backup Exec backups.....

The error we get is this.....

Job Completion Status
Job ended: Wednesday, December 19, 2007 at 12:31:57 AM
Completed status: Failed
Final error: 0x17 - Data error (cyclic redundancy check).

Final error category: Other Errors

Errors
Click an error below to locate it in the job log
Backup - D: DataStorage device "DELL 2" reported an error on a request to write data to media.

Error reported:
Data error (cyclic redundancy check).

I'm not sure what the fix is for this.... The backups this last 2 weeks have been failing off and on, but before that the backups work great!

What could the issue be?

Thanks,

Nathan

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that1guy15

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HannasIT

ASKER

Ok.....

I'm not sure if we have ran the cleaning tape that much, and last week it happend Tuesday-Thrusday, then this week is was Monday, Tuesday so fare

I will run a diagnostics on it and see if the drive has any errors....

If that doesn't work I will try an upgrade in drivers and or firmware.

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Rodney Barnhardt

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Member_2_231077

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HannasIT

ASKER

Thanks for the info.... and for the heads up on cleaning tapes
Good to know!

SOLUTION

wmeerza

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HannasIT

ASKER

Ok it was the drive, it has not been cleaned since they got the server.... So thats been a while.

Ounce we cleaned the tape drive a few times, everything is working great.

Thanks