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12c return failed, not an edid device, ati2mtag graphics errors

We have a Dell Inspiron laptop which has been having issues displaying windows. sometimes you need to go over the windows with the mouse inorder for the display to update. The machine has been reloaded from scratch but still has the same issues. We have five identical laptops and none of them have this issue. The error logs show 2 different reoccuring errors both from ati2mtag. The first is 'i2c return code failed' the second is 'not an EDID device'. Any ideas as to what's wrong! Is the graphics card faulty?
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