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I have already done a complete uninstall and reinstall. Â The server was able to update itself before the unistall. Â I did the reinstall because we were having some client discovery issues. Â Is there a port in the firewall that should be open?
Here is the part of the log where is is trying to download the update on the server:
Progress Update: PATCH_DOWNLOADING_START: Number of patches: 1
GetUpdates: Symantec AntiVirus Corporate Server, 10.1, SymAllLanguages ==> 1199805410jtun_sav10_ennlu
Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 33523206
Update file 1199805410jtun_sav10_ennlu
Progress Update: DOWNLOAD_SEGMENT_BATCH_STA
Progress Update: DOWNLOAD_SEGMENT_FILE_STAR
Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/segments/1199805410jtun_sav10_ennluxdb.x86.seg1.zip", Estimated Size: 3584000, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\D
CSendHTTPRequest::SendRequ
Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "http://liveupdate.symantecliveupdate.com/segments/1199805410jtun_sav10_ennluxdb.x86.seg1.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\D
HR 0x802A0045 DECODE: E_UNABLE_TO_REACH_SERVER
Progress Update: DOWNLOAD_SEGMENT_FILE_END:
Progress Update: DOWNLOAD_SEGMENT_BATCH_FAI
Progress Update: DOWNLOAD_SEGMENT_BATCH_END
Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x802A0045, Num Successful: 0
HR 0x802A0045 DECODE: E_UNABLE_TO_REACH_SERVER
EVENT - SESSION END FAILED EVENT - The LiveUpdate session ran in Interactive Mode. LiveUpdate found 1 updates available, of which 0 were installed and 1 failed to install. Â The LiveUpdate session exited with a return code of 1853, LiveUpdate had an internal error while getting your updates.
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ping liveupdate.symantecliveupd
Whats the result?
How to download and install LiveUpdate
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1999051911110813?OpenDocument&seg=en&lg=en&ct=us
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Dont see supported versions though....
Considering that the error text you provided mentioned a time-out, you may want to check with your network group to see if any network hardware settings were modified recently.
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"Review the liveupdate settings from the control panel to specify manually your proxy, or and check your ISA proxy log from that ip machine."
I my case, even though the proxy was set in LAN settings for the machine, those settings did not appear to trickle down to liveupdate. I specified my proxy in the manual settings in liveupdate and the next log ended like this:
"exited with a return code of 1800, Success"
You want this. :)
I found that the reason why the settings did not "trickle down" as I posted before, is because:
you must check the "automatically detect settings" box in your LAN settings.
done deal.
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Anti-virus software was originally developed to detect and remove computer viruses. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats. In particular, modern antivirus software can protect from malicious browser helper objects (BHOs), browser hijackers, ransomware, keyloggers, backdoors, rootkits, trojan horses, worms, malicious layered service providers (LSPs), dialers, fraud tools, adware and spyware. Some products also include protection from other computer threats, such as infected and malicious URLs, spam, scam and phishing attacks, online identity theft (privacy), online banking attacks, social engineering techniques, Advanced Persistent Threat (APT), botnets and DDoS attacks.