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Operator10

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how to i resolve this error "ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database."

recently i have been having issues with my backups. at first i thought it was a licensing issue. i re-installed the licenses but the error is still persistent. Please can someone provide some info or a solution.

Thanks
Operator10
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AJermo
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Operator10

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Thanks AJ. I have connected to the media server but it does not allow me to change any settings. i am logged with full access to the server
Hi Aj,

i have managed to change the user credentials on the schedule itself. it is now using the correct account to backup. i will check tomorrow on whether the backup went through successfull.

Thanks for the assistance.

Regards,
Operator
I am still not able to grant access to the user account on the BEDB database as mentioned by you. Do advise on this.