JoelKonicek
asked on
flash 9e error causes termination of IE7 or Mazilla Firefox
both ie7 and mozilla crash frequently - always a flash 9e error is returned from microsoft when sending report - event log is clear - attached is error file sent after detecting termination of program
error-on-crash-of-ie7-data-24c1-.txt
error-on-crash-of-ie7-data-24c1-.txt
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SOLUTION
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1 more idea....
Uninstall Flash using either method....
Then try going into IE>Tools>Options>Advanced and select Reset IE, and click yes you are sure, and then reboot.
Reinstall the Flash Player....
Hop on one foot.....
Keep your fingers crossed....
Uninstall Flash using either method....
Then try going into IE>Tools>Options>Advanced and select Reset IE, and click yes you are sure, and then reboot.
Reinstall the Flash Player....
Hop on one foot.....
Keep your fingers crossed....
ASKER
tried reset
only went for 5 cnn videos before crashes with same 9e.ocx error
replaced all memory
no change
last time it crashed got a stop error as follows:
Error code 1000008e, parameter1 c0000005, parameter2 804e1554, parameter3 ef024878, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
thanks for any suggestions - starting to wonder if a mother board or video chip set could be causing this. strange thing is - without flash9e computer works fine but no video play or flash capability
wondering if flash 8 would solve problem? maybe peculiarity of this sony model?
only went for 5 cnn videos before crashes with same 9e.ocx error
replaced all memory
no change
last time it crashed got a stop error as follows:
Error code 1000008e, parameter1 c0000005, parameter2 804e1554, parameter3 ef024878, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
thanks for any suggestions - starting to wonder if a mother board or video chip set could be causing this. strange thing is - without flash9e computer works fine but no video play or flash capability
wondering if flash 8 would solve problem? maybe peculiarity of this sony model?
ASKER
i have given up but appreciate your help
ASKER
no change - ran thru 6 video feeds on cnn and crashed on 7th -
also tried uninstalling and redownloading - same result
mozilla and ie7 both have same problem
have not tried netscape
am now trying war1 suggestion which is a different removal tool