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drewberrylicious

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When attempting to use OCR, error message "Unable to locate the Paper Capture recognition service" is given

I scan and OCR documents virtually every day using Acrobat.  I recently upgraded from verion 7.0.8 to version 8.1 and sometime since then I have been unable to use the OCR function.  When I attempt to OCR a scanned document I get the following error:


Acrobat could not access the recognition service because:


Unable to locate the Paper Capture recognition service. Your installation may be corrupt.

This is probably due to either a low memory situation or an corrupt installation.  If the problem is not oblem (http://www.google.com/url?sa=t&ct=res&cd=1&url=http%3A%2F%2Fwww.adobeforums.com%2Fwebx%2F.3bc30e93&ei=uY-WR7imIIuGpAS7mImQDg&usg=AFQjCNHdsE2SmW6t2PkZs5YPOjqRd2zsrQ&sig2=R8m08vORMLN06irlcaGJaA) but have not been able to solve it.  

Can you help?
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Karl Heinz Kremer
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Which operating system are you using?
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drewberrylicious

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XP SP2.  Tried uninstalling Acrobat 8 today, then installing 7.0.  OCR funciton worked fine on 7.0.  Then I upgraded to 8.1 and got the same problem.  
I ended up rebuilding my machine....is working now.  Who knows what it was.
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drewberrylicious

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