Printer network port intermittent failure
I have a mulitfunction printer (Copystar 5035) and the network communication port stops working periodically. Printer people say printer is fine and the network is failing, however it is the only device on the network that is failing (changed cables, port connectino on switch, etc.). Does anyone know of a virus / Denial Of Service attack that could effect this printer? Other network problems that may create this issue?
Is this printer accessed via a print server ? If so is this on a virtual machine? I have run into instances were what your describing has happened on virtual machine print servers, worst yet, I was never able to solve the mystery and just had to move the printer to a physical server (this was on Microsoft Virtual Server, not VMware).
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thats fine
ASKER
This problem was solved by removing the Dell Network Assistant from one of the workstations on the network. It appears that this program queries other network devices in a manner that causes the Kyocera Printer to stop printing.
Closed, 250 points refunded.
Computer101
EE Admin
Computer101
EE Admin
ping -N 500 10.x.x.x this will send 500 packets in a row allow you to see if there is an intermitent issue
plug a laptop in with the same cable and repeat the test but to the laptop ip.
compare the results to see if there is intermitent network interuptions