asked on

silent realplayer uninstall

Several users in a windows AD domain have realplayer installed. Realplayer has too many security vulnerabilities and the need for it has passed. We want to do a silent remote uninstall. We have pstools and SMS and have not been able to achieve a silent uninstall. We don't want our users to abort the uninstall. Any help or hints appreciated.

ASKER CERTIFIED SOLUTION

matrixnz

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

dws_sysops

ASKER

Thanks for the info - and I have already found the uninstall string and added it to a psexec command. Apparently the /s, /S, /q and /qn switches are unsupported. I can get the uninstaller to load but it does nothing. If I use the -i switch, it loads a ui and waits for end user input. I much need a silent uninstall. the uninstall string is C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe. I will checkout the li nk you provided and post back if it appears helpful. Thanks!

matrixnz

Try
C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe -ask -all
or
C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe -all
or
C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0 -s

dws_sysops

ASKER

1 and 2 still open a dialog box on the remote device. 3. is irrelevant due to version. Thanks for the post.

matrixnz

Alright can you try

C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe -all -noask

Also saw this post which may help, had some useful information on remotely uninstalling RealPlayer

http://www.msfn.org/board/lofiversion/index.php/t95065.html

Cheers

matrixnz

Did you test my last post, I tried it on a couple of systems and it worked fine, if not which version are you trying to remove?

Cheers