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NARENDRA_CHHATTANI

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Clients show "offline" status in their interface

Hi,
I've installed Symantec endpoint management console on W-2003Sp2 . W-XP SP2 clients are installed with Symantec endpoint s/w as a managed client.
When I open SEP interface on any client,it shows status as "Offline".Despite proper communication between server & all clients, I don't notice  green circle on  these  clients in Endpoint management console.

Went through all the articles published on Symantec's website,but no change

Please suggest

Thanks a million
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smckellar83
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NARENDRA_CHHATTANI

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So you mean to say that there is no solution for this issue. Is it?

Please confirm.

Thanks a lot
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No success.It still shows status as OFFLINE.

Any other trick?

Thanks.