Is there a way to remove Norton Antivirus 7.6 remotely via Administrative share connection?


I am trying to install Symantec Antivirus on to my client workstations Windows XP SP2, but due to the old version 7.6 I am unable to do so on most workstations.  Is there a way that I can use the administrative share to each station and remove Norton 7.6 manually, preferably without a re-boot of their system.  This would then allow me to successfully install Symantec Antivirus from Symantec System Center.  Any help would be much appreciated.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

I don't think you can do it without a reboot, but scripting it should be easy.

Check out the following registry key.....


Look for the Product ID that pertains to Symantec 7.6.  There will be a key called Uninstall string.  You can use the command in that string to uninstall Symantec silently.  I highly recommend a reboot afterwards, otherwise Symantec 10 may not install correctly.

You could also use a batch file called NoNav (find it on the web) and this will uninstall symantec even when the uninstaller won't work, but it will automatically reboot the machine.
As sysadmin81 says - nonav can be used:

The best version for you, though, will be on your installation media for NAV 7.6.

Manual removal -


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Several people have used PSEXEC with NoNav to successfully remove NAV/SAV from remote computers.

Check out this post:

There is also a newer version of NoNav available and I'll try to track it down.

The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

I used the psexec method today on 5 workstations to remove 10.2 remotely. Worked great!
jmattson30Author Commented:
Hi Guys!
I split the points as one of you younghv gave me a direct link to the new version of nonav which worked, however there was one system where a manual uninstall was necessary and that was provided to me by (and235100) which worked on that particular system.  Thanks for all of your help!  Have a great day!
Thanks for the single EXE.  I'm pulling Symantec 7.6 off 30 machines tomorrow, a little psexec power and a click click...

Roll trend micro out via autopcc and its over in a couple hours.

I did a test machine and Trend tried to remove 7.6 but didn't completely, somehow the install failed as well and the machine had regkeys that caused autopcc to detect trend as already installed.

Stale mate..

Better luck in production with Nonav.


The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Virus Apps

From novice to tech pro — start learning today.