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VPN User not seeing shares on server

we have users with connections through a Sonic Wall.  They can not see shares on our network even though they are able to get the outlook mail while using the VPN connection.  Any suggestions?
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Commented:
Are they able to go to \\ipaddresofserver\share and get them to come up that way?
Commented:
Try using the IP address of the computer sharing the files instead of the netbios name: ex: \\192.168.20.1\sharename instead of \\server1\sharename

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