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Backup Exec 11d not backing up files.

Posted on 2008-01-24
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Last Modified: 2013-12-01
Hello.
 
I am having several problems with Backup Exec 11d.  The most urgent is that nothing on my harddisks is being backed up.
 
I have installed all the latest updates and patches through Liveupdate.
 
If I select a full backup then the total size once completed is about 3GB.  When looking at the files only the databases are being backed up.
 
If I alter my selection to only backup one of my harddisks then the backup is over in about 10 seconds.  The total size is something like 2042 bytes.  When I check the file it has only backed up the temp directory, just the directoy no files.  Nothing else.  Essentially it has backed up nothing.
 
This happens regardless of which drive I select (c:, n:, or x:)  They are all local drives, not mapped, not removable.
 
The backup log and event viewer have no errors at all.
 
I am running Windows Small Business Server 2003 R2.
 
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Question by:tomcahill
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Expert Comment

by:ryansoto
ID: 20738857
What are you backing up to?  A backup to disk folder?  Tape backup?
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by:tomcahill
ID: 20739111
a backup to disk folder that points to a 1tb lacie big ethernet disk
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Expert Comment

by:ryansoto
ID: 20743022
If you try backing up say just one file in a folder to your disk what happens?  Whats the job log say?
Also did this ever work?  Did it stop working?
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by:tomcahill
ID: 20743168
Yes I have tried to backup just a file.  

The job log says it is successful but only backups the the folder the file was in, not the file.  

So if it was in c:\tom  and the file is tom.txt  then I see c:\tom as backed up but no tom.txt.

This has never worked.
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by:ryansoto
ID: 20744026
In the backup exec window click the backup job you created then go to the selections link and click the include exclude button.
Is exclude chosen?
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by:tomcahill
ID: 20744130
no, exclude is not selected.
backupexec.jpg
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Expert Comment

by:ryansoto
ID: 20744305
Check the list.  The one I have highlighted copies everything in the accounting directory all files and then any sub directories.  
For one of your drives is it showing the same.  I know that I nboticed backupexec would sometimes not write the commands correctly and cause jobs not to backup what they should
List.jpg
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Author Comment

by:tomcahill
ID: 20744820
It looks okay to me.
backupexec.jpg
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Accepted Solution

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tomcahill earned 0 total points
ID: 20787891
this will probably end up being abandoned.

Got it working.  The problem was with Server 2003.  I had to re-apply SP2 and the voila!  it started working fine.
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by:ryansoto
ID: 20787977
If you solved it yourself you create a new issue requesting this question be close and put a link in the comment to this thread
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Expert Comment

by:ryansoto
ID: 20815138
I think a refund is in order
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by:tomcahill
ID: 20815159
I have an expert membership.  A refund is not necessary or useful to me.  I just want the question off my open question list <grin>
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Expert Comment

by:Vee_Mod
ID: 20901800
Closed, 500 points refunded.
Vee_Mod
Community Support Moderator
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