Can´t install Java JRE in windows 2003 Server

I´m trting to install Java JRE in a Windows 2003 server. I already tried both methods online and offline and always get the message: "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor"
I tried installin in a diferent folder as java support page suggest but still getting the same result.

gviamonteAsked:
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gviamonteConnect With a Mentor Author Commented:
I tried the previous version of JRE and it works ok!
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lamaslanyConnect With a Mentor Commented:
Which Java client are you trying to install?  Version? Architecture?
Is there already a JRE installed?
Do you have any AV on the server?
Is the Windows Installer service running?
Are you able to start installation of something else?  (just start the installation process rather than actually installing it)
Have you tried the installer on another computer?
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pwrBallConnect With a Mentor Commented:
Try:
Deleting all files in the c:\documents and settings\Administrator\Local Settings\Temp\  folder
and c:\documents and settings\Administrator\Local Settings\Temporary Internet Files\ folder
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gviamonteAuthor Commented:
No JRE already installed.
The installation process runs but when it´s about to complete the error message pops up and the the installation rolls back.
I´m trying: jre-6u3-windows-i586-p-s.exe via web browser and dowloading the installation package too, neither proecedures work.


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gviamonteAuthor Commented:
I´ll try again tomorrow morning. I´m out of the office rigth now. More expert comments are welcome.
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gviamonteAuthor Commented:
Ok friends, I tried all your tips. Still getting the error
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lamaslanyConnect With a Mentor Commented:
Did you try the insaller on another computer?
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gviamonteAuthor Commented:
Yes, It works fine on another server.
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lamaslanyConnect With a Mentor Commented:
Interestingly it seems that the problem is known but not the cause!  http://www.java.com/en/download/help/error_1722.xml

Are you able to get the extracted MSI from a machine that has successfully installed it?  Try looking in "C:\Documents and Settings\%username%\Application Data\Sun\Java\jre1.6.0_03" (where %username% is the username of the person that installed it)

Can you then try to install the MSI directly?  This should bypass any InstallShield problems.
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pwrBallConnect With a Mentor Commented:
One other thing to try that I found, but pertains to Symantec issues installing, is that they suggest going into the c:\windows\installer folder and listing by Details and adding author to the list, then rename all files with the author Sun Microsystems.  I have not tried this myself, so I'm not sure how safe it is.  

You could even go as far as removing all references to Sun Microsystems in the registry, reboot and try again.
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gviamonteAuthor Commented:
Awesome!!!
I did generate my server from scratch, as a member server. It´s a W2K3 R2 Enterprise box. I tried to install the JRE and guess what?? Same damm error!!!. I´m clueless.
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lamaslanyConnect With a Mentor Commented:
Do you get the same problem if you use the pre-extracted cached copy of the MSI from a machine that has successfully installed the JRE?
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gviamonteAuthor Commented:
Hi lamaslany, yes I have another W2k3 Server with the JRE running, can you tell me where is located the pre-extracted cached copy?

Thanks.
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