Outlook Client's 'Recover Deleted Items' option is greyed out. Why?

Exchange Server 2007. Std.
Users in our organization do not have the ability to Recover Deleted Items from their Outlook client. Why is this?
The Exchange Server's Mailbox Store is set at the default of retaining deleted items for 14 days.

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
cliffordgormleyAuthor Commented:
Thanks Ded9
The key is originally misspelled (t and s are swapped) below is the correct key and value

The Key is HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options -
DWORD - DumpsterAlwaysOn - value data = 1

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.