Tsdjws
asked on
Send to Email doesn't send to default client
When I right-click on a file and pick Send To --> Mail Recipient, Windows attempts to send using Outlook Express instead of Outlook. It starts by noting the Outlook Express is not my default mail client, and asks if I want to make it so. In Internet Options, Outlook 2007 is selected as my default client. I want to change this selection so that Outlook is chosen as the destination.
I am using Windows x64 SP2 on a Dell 470 workstation with IE7 and Outlook 2007.
I am using Windows x64 SP2 on a Dell 470 workstation with IE7 and Outlook 2007.
ASKER
This didn't help. I went around, and found that Send To Email doesn't work on any of our x64 machines.
Actually, at first, doing this would try to configure Outlook Express even though that was not chosen as the default mail client.
Actually, at first, doing this would try to configure Outlook Express even though that was not chosen as the default mail client.
Did you try the suggestions in both links?
Have you tried setting it at the Folder Options level? My computer>Tools>Folder Options>File Types>Mailto:, and select Advanced>Highlight Open, and select Edit, and specify the program you want to use there....
ASKER
To war1: Yes, I tried both. After I did the regedit, I started to get the photo resize box if I tried to send a JPG, but then nothing.
To: Johnb6767: I don't have a "mailto" there. I have a .MAPIMAIL, which is set to open Outlook.
I put in a paid support call to MS, which they haven't returned.
To: Johnb6767: I don't have a "mailto" there. I have a .MAPIMAIL, which is set to open Outlook.
I put in a paid support call to MS, which they haven't returned.
Im sorry, it was (NONE) URL:MailTo Protocol, towards the top.....
ASKER
That is set to Outlook:
"C:\PROGRA~2\MICROS~2\Offi
But it is duplicated. Should it be?
"C:\PROGRA~2\MICROS~2\Offi
But it is duplicated. Should it be?
What do you mean duplicated?
"C:\PROGRA~1\MICROS~2\OFFI
is correct.... Use DDE is checked, Applicaiton simply says Outlook, and the topic is system....
Only need one Mailto entry in there though, if thats what you are referring to....
is correct.... Use DDE is checked, Applicaiton simply says Outlook, and the topic is system....
Only need one Mailto entry in there though, if thats what you are referring to....
ASKER
I mean there are two completely duplicate entries. I can't find any difference between them.
ASKER
I think PROGRA~2 is correct. On the 64 bit Windows, there is Program Files and Program Files (x86). As a 32 bit application, Outlook is in the (x86) folder.
ASKER
BTW, it don't get the option to delete either of the untries for URL:Mailto. I also confirmed that both duplicated entries are to the PROGRA~2 directory.
I am on a #@ Bit OS, so I cannot verify if that second one should be there or not....
Need to see if someone else can verify....
Need to see if someone else can verify....
ASKER CERTIFIED SOLUTION
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ASKER
The solution is: I'm screwed! ;) I'll wait on MS, and not waste anymore time on this. Thanks!
hi does anyone know if there is a fix for this problem or a work around, because im having the exact same problem with a windows 2003 x64 terminal server and outlook 2003
Cheers
Cheers
ASKER
I'm sorry, I should have followed up with this. After consulting with MS, they acknowledge that this is a bug in the x64 software, and some day will publish a patch. There is no workaround that I am aware of, other than opening a new email and attaching the file directly.
Hi
Although an accepted solution has been found, you might like to be aware of the following 'workaround'
http://support.microsoft.com/kb/895561/en-us refers to "Some Windows Explorer extensions and some Control Panel items are not displayed on computers that are running an x64-based version of Windows"
An exerpt from the article:
Windows Explorer
To work around the Windows Explorer issue, you must use the 32-bit version of Windows Explorer. The 32-bit version of Windows Explorer is located in the %windir%\Syswow64 folder on the computer that is running an x64-based version of Windows.
To use the 32-bit version of Windows Explorer, follow these steps:
Click Start, click Run, type the following in the Open box, and then click OK:
Drive_Letter:\windows\sysw
Note The placeholder Drive_Letter represents the drive where the x64-based version of Windows is installed.
We have done the above in our Windows Server 2003 R2 Citrix Presentation Server 4.5 environment, and can confirm it works. We created a shortcut with the details above to enable users to run the 32 bit version of Windows Explorer - on demand.
Although this is not ideal, it does bring back some lost funcationality.
Hope this helps someone.
Cheers
Janson
Although an accepted solution has been found, you might like to be aware of the following 'workaround'
http://support.microsoft.com/kb/895561/en-us refers to "Some Windows Explorer extensions and some Control Panel items are not displayed on computers that are running an x64-based version of Windows"
An exerpt from the article:
Windows Explorer
To work around the Windows Explorer issue, you must use the 32-bit version of Windows Explorer. The 32-bit version of Windows Explorer is located in the %windir%\Syswow64 folder on the computer that is running an x64-based version of Windows.
To use the 32-bit version of Windows Explorer, follow these steps:
Click Start, click Run, type the following in the Open box, and then click OK:
Drive_Letter:\windows\sysw
Note The placeholder Drive_Letter represents the drive where the x64-based version of Windows is installed.
We have done the above in our Windows Server 2003 R2 Citrix Presentation Server 4.5 environment, and can confirm it works. We created a shortcut with the details above to enable users to run the 32 bit version of Windows Explorer - on demand.
Although this is not ideal, it does bring back some lost funcationality.
Hope this helps someone.
Cheers
Janson
Thought I would give an update, a work around is to create a shortcut for outlook and put it in your Documents and Settings/%username%/Send to folder.
examples on this page.
http://www.slipstick.com/outlook/create-a-custom-send-to-shortcut
examples on this page.
http://www.slipstick.com/outlook/create-a-custom-send-to-shortcut
Make sure you have done the following to make Outlook your default mail client
http://email.about.com/cs/outlooktips/qt/et100701.htm
You can use this registry edit to make Outlook your default mail client
http://www.windowsitpro.com/Article/ArticleID/13694/13694.html
Hope this helps!
war1