how do i get around this error message? windows

so i want to install a couple programs on my computer.  but when i got to install something i get this error   "Another installation is already in progress. Complete that installation before proceeding with this install."      ok I dont know what installation that is talking about so i cant finish the installation.  how can i fix this?
LVL 1
flashactionsAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

jwaldonCommented:
First thing I would do is try rebooting the computer and installing again. It might need a restart from a previous installation.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
PUNKYCommented:
Do a system restore back to sometime (let say a week), and then do install again.
0
and235100Commented:
Check out the registry values here:
http://www.installsite.org/pages/en/msifaq/error/1618.htm
0
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

and235100Commented:
In case you don't know - you can start the registry editor, by going to:

Start, Run, type regedit <hit enter>
0
flashactionsAuthor Commented:
sounds good,  i actually have not resartrd the computer in over a week so that was probably the problem.  it is restarting now and windows is installing updates.  so jwaldon you were probably right.   well see what happens when it finishes installing and i try to install something else.  
0
and235100Commented:
The issue being - an assumption is made that if you get an error - a reboot is normally the first thing that anyone using a computer should try.
;-)
0
jwaldonCommented:
Actually that wasn't my assumption, this time. I've seen software in the past where if you didn't reboot after installation, other products wouldn't install until you did.

I'm thinking they were Microsoft products.
0
flashactionsAuthor Commented:
ok so now the installer is taking forever.  it says do not unplug or turn off computer,  windows will do that automatically,  installing update 1 of 1.    its been going for 20 minutes already.  its  3 gigahertz with a gig of ram and 70 gigs of hd space.  
0
flashactionsAuthor Commented:
also when i get an error,  i dont just restart the computer and hope it works right.  i find out what caused the error, and amend it that way.  and sometimes the answer is to resrt the computer.
0
and235100Commented:
Can you remote into the machine from another computer - using eventvwr \ Connect to a remote computer ?
Check out the system and application logs if you can - perhaps you might see an error that has been logged - otherwise - wait for the installation to finish.
0
flashactionsAuthor Commented:
the reboot fixed it.  it was just a windows update that was incomplete.   thanx
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.