Fortinet Client and Zonealarm Firewall

Zonealarm is blocking the Fortinet Client from connection to the VPN Server.
I've looked in the programs and increased the trust level but I am not even asked to allow or deny when I ttr and connect.

Switching off the firewall and I get a connection no problem.

How do I change the Zonealarm setting to allow connection?


James F
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Rob WilliamsCommented:
Haven't used ZoneAlarm in quite a long time so I cannot be specific, but it also has "lists" of trusted networks. It may not be the application/VPN client that is being blocked, but the remote network. Can you add the remote network/subnet to the ZoneAlarm configuration?
i2rfergusAuthor Commented:
I found the problem!
Looking in the ZoneAlarm logs under the OSFirewall filter, I saw that a Forticlient ipsec.exe file was refused permission, so I went to the Program control section and increased the Trust Level for the Forticlient Scheduler.
 This then gave me a dialog to accept / deny the program, and when  accepted  the connection is made sucessfully.



Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Rob WilliamsCommented:
Glad to hear you were able to locate James.
Thanks for updating.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Software Firewalls

From novice to tech pro — start learning today.