Mouse does not work

I purchased a new mouse. It is a Wireless Mouse manufactured by Microsoft. It has a receiver to be connected to USB port. I connect the receiver to my laptop's USB port. As soon as I connect it, the Vista says that it recognised the hardware and it successfully installed the drivers. However when I move the mouse the pointer does not move. I check the Device Manager. The device manager sees the mouse and it says that it is fuctioning properly. ( There is a new battery inside the mouse which is mounted in the correct position )
alihakanersoyAsked:
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rindiCommented:
Check the manual for the mouse and receiver. On some you have to set the channel to correspond to that of the receiver, and sometimes there is also a switch to turn it on or off.
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alihakanersoyAuthor Commented:
I pressed the switches as explained in the manual. No help.
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YGregersenCommented:
Could be a bad mouse. Test this device on another PC

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Did it come with the Intellimouse software, try installing it.


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alihakanersoyAuthor Commented:
there is no software that came out of package
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rindiCommented:
Does this mouse use a LED to track it's position? Does this LED emit light when it is on?
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alihakanersoyAuthor Commented:
Yes, it mouse emits a red light at the bottom.
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YGregersenCommented:
Good point Rindi.

Make sure nothing is blocking the red light, like lint in the hole.
Make sure the surface is something that works for this type of device.
For a test, try putting something else underneath it, like a magazine or other multicolored surface. If it works better than the normal surface you work with is hard for the red laser to detect.
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