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Office Help does not open and generates errors

ccarmichael7
ccarmichael7 asked
on
When trying to open Help windows generates the following errors.

CLView can't display help. CLView cannot install the necessary files due to Windows Installer error 33. The process cannot access the file because another process has locked a portion of the file.

I've Googled this and noticed there's a few people having this problem but no solutions out there.
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Chris BRetired

Commented:
Try to repair Office - Add remove programs, click change, click repair or reinstall, etc. You will need your disk if you deleted installation files.

Chris B

Author

Commented:
I've tried a repair install and a fresh install, still no go.

Author

Commented:
Thanks Chris, the MS Installer cleanup utility fixed it.

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