We help IT Professionals succeed at work.

Cannot open password protected user folder inwin xp

Tapostol
Tapostol asked
on
Hello,

I am attempting to copy data off a Dell laptop hard dirve that I have removed and connected via a usb adapter to another pc. I want to pull the data off a user's folder under documents and settings in win xp pro. When I try to open the folder (Elizabeth) acces is denied my documents in not accessible. I do know that shes has a windows log on password. The laptop is dead and I want to recover her files to copy to another machine.
Suggestions.
Thanks to all
Tom
Comment
Watch Question

CERTIFIED EXPERT

Commented:
Have you taken ownership of the files?
CERTIFIED EXPERT
Commented:
If you haven't, here are the steps to take...

http://support.microsoft.com/kb/308421

Author

Commented:
Thanks,
That did it.
Tom

Explore More ContentExplore courses, solutions, and other research materials related to this topic.