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Random popups (ZEDO) and explorer.exe crashes at startup

Hello,

I have a customer who always has a crash of explorer.exe when starting up the computer (modName unknown) and he also gets random popups when trying to surf the internet.

This is the HJT log.

StartupList report, 26/01/2008, 13:37:06
StartupList version: 1.52.2
Started from : C:\Documents and Settings\TEMP\Bureaublad\HijackThisv1991.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16574)
* Using default options
* Including empty and uninteresting sections
* Showing rarely important sections
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\mHotkey.exe
C:\WINDOWS\CNYHKey.exe
C:\Program Files\Medion Home Cinema XL II\PowerCinema\PCMService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\PRISMSTA.EXE
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Belgacom\bin\sprtcmd.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\TEMP\Bureaublad\procexp.exe
C:\Documents and Settings\TEMP\Bureaublad\HijackThisv1991.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\mmc.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\TEMP\Menu Start\Programma's\Opstarten]
Snelkoppeling naar BelgacomADSL.lnk = ?

Shell folders AltStartup:
*Folder not found*

User shell folders Startup:
*Folder not found*

User shell folders AltStartup:
*Folder not found*

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Menu Start\Programma's\Opstarten]
HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

Shell folders Common AltStartup:
*Folder not found*

User shell folders Common Startup:
*Folder not found*

User shell folders Alternate Common Startup:
*Folder not found*

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

[HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
*Registry value not found*

[HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

CHotkey = mHotkey.exe
ledpointer = CNYHKey.exe
PCMService = "C:\Program Files\Medion Home Cinema XL II\PowerCinema\PCMService.exe"
ATIPTA = C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
Cmaudio = RunDll32 cmicnfg.cpl,CMICtrlWnd
PinnacleDriverCheck = C:\WINDOWS\System32\PSDrvCheck.exe
GSICONEXE = GSICON.EXE
DSLAGENTEXE = dslagent.exe USB
tgcmd = "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor
AME_CSA = rundll32 csa.cpl,RUN_DLL
ShStatEXE = "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
McAfeeUpdaterUI = "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
Network Associates Error Reporting Service = "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
Belgacom = "C:\Program Files\Belgacom\bin\sprtcmd.exe" /P Belgacom
SunJavaUpdateSched = "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
MSConfig = C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
*No values found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

File association entry for .EXE:
HKEY_CLASSES_ROOT\exefile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .COM:
HKEY_CLASSES_ROOT\comfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .BAT:
HKEY_CLASSES_ROOT\batfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .PIF:
HKEY_CLASSES_ROOT\piffile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .SCR:
HKEY_CLASSES_ROOT\scrfile\shell\open\command

(Default) = "%1" /S

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = C:\WINDOWS\system32\mshta.exe "%1" %*

--------------------------------------------------

File association entry for .TXT:
HKEY_CLASSES_ROOT\txtfile\shell\open\command

(Default) = %SystemRoot%\system32\NOTEPAD.EXE %1

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[<{12d0ed0d-0ee0-4f90-8827-78cefb8f4988}] *
StubPath = C:\WINDOWS\system32\ieudinit.exe

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = C:\WINDOWS\system32\ie4uinit.exe -UserIconConfig

[>{60B49E34-C7CC-11D0-8953-00A0C90347FF}] *
StubPath = RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{028E2D30-93C4-EAEB-0801-040005020704}] *
StubPath = C:\WINDOWS\system32\drwatson.exe

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT

[{5945c046-1e7d-11d1-bc44-00c04fd912be}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser

[{6BF52A52-394A-11d3-B153-00C04F79FAA6}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp.inf,PerUserStub

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = C:\WINDOWS\system32\ie4uinit.exe -BaseSettings

[{89B4C1CD-B018-4511-B0A1-5476DBF70820}] *
StubPath = C:\WINDOWS\System32\Rundll32.exe C:\WINDOWS\System32\mscories.dll,Install

[{8b15971b-5355-4c82-8c07-7e181ea07608}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\fxsocm.inf,Fax.Install.PerUser

--------------------------------------------------

Enumerating ICQ Agent Autostart apps:
HKCU\Software\Mirabilis\ICQ\Agent\Apps

*Registry key not found*

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present
C:\WINDOWS\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Verifying REGEDIT.EXE integrity:

- Regedit.exe found in C:\WINDOWS
- .reg open command is normal (regedit.exe %1)
- Company name OK: 'Microsoft Corporation'
- Original filename OK: 'REGEDIT.EXE'
- File description: 'Register-editor'

Registry check passed

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\PROGRA~1\SPYBOT~2\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - {9030D464-4C02-4ABF-8ECC-5164760863C6}

--------------------------------------------------

Enumerating Task Scheduler jobs:

AppleSoftwareUpdate.job
Check Updates for Windows Live Toolbar.job
PCHealth-planner voor uploadbibliotheek.job
XoftSpy.job

--------------------------------------------------

Enumerating Download Program Files:

[DirectAnimation Java Classes]
CODEBASE = file://C:\WINDOWS\Java\classes\dajava.cab
OSD = C:\WINDOWS\Downloaded Program Files\DirectAnimation Java Classes.osd

[Microsoft XML Parser for Java]
CODEBASE = file://C:\WINDOWS\Java\classes\xmldso.cab
OSD = C:\WINDOWS\Downloaded Program Files\Microsoft XML Parser for Java.osd

[MUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\muweb.dll
CODEBASE = http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156192899546

[Java Plug-in 1.6.0_03]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
CODEBASE = http://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

[{9F1C11AA-197B-4942-BA54-47A8489BB47F}]
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37899.1631597222

[Java Plug-in 1.6.0_02]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
CODEBASE = http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

[Java Plug-in 1.6.0_03]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
CODEBASE = http://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

[Java Plug-in 1.6.0_03]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
CODEBASE = http://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx
CODEBASE = http://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\WINDOWS\System32\mswsock.dll
NameSpace #2: C:\WINDOWS\System32\winrnr.dll
NameSpace #3: C:\WINDOWS\System32\mswsock.dll
Protocol #1: C:\WINDOWS\system32\mswsock.dll
Protocol #2: C:\WINDOWS\system32\mswsock.dll
Protocol #3: C:\WINDOWS\system32\mswsock.dll
Protocol #4: C:\WINDOWS\system32\rsvpsp.dll
Protocol #5: C:\WINDOWS\system32\rsvpsp.dll
Protocol #6: C:\WINDOWS\system32\mswsock.dll
Protocol #7: C:\WINDOWS\system32\mswsock.dll
Protocol #8: C:\WINDOWS\system32\mswsock.dll
Protocol #9: C:\WINDOWS\system32\mswsock.dll
Protocol #10: C:\WINDOWS\system32\mswsock.dll
Protocol #11: C:\WINDOWS\system32\mswsock.dll
Protocol #12: C:\WINDOWS\system32\mswsock.dll
Protocol #13: C:\WINDOWS\system32\mswsock.dll
Protocol #14: C:\WINDOWS\system32\mswsock.dll
Protocol #15: C:\WINDOWS\system32\mswsock.dll
Protocol #16: C:\WINDOWS\system32\mswsock.dll
Protocol #17: C:\WINDOWS\system32\mswsock.dll
Protocol #18: C:\WINDOWS\system32\mswsock.dll
Protocol #19: C:\WINDOWS\system32\mswsock.dll
Protocol #20: C:\WINDOWS\system32\mswsock.dll
Protocol #21: C:\WINDOWS\system32\mswsock.dll
Protocol #22: C:\WINDOWS\system32\mswsock.dll
Protocol #23: C:\WINDOWS\system32\mswsock.dll
Protocol #24: C:\WINDOWS\system32\mswsock.dll

--------------------------------------------------

Enumerating Windows NT/2000/XP services

Microsoft ACPI-stuurprogramma: System32\DRIVERS\ACPI.sys (system)
actser: system32\drivers\actser.sys (manual start)
Microsoft Kernel akoestische echo-opheffing: system32\drivers\aec.sys (manual start)
Omgeving voor AFD-netwerkondersteuning: \SystemRoot\System32\drivers\afd.sys (system)
Intel AGP Bus Filter: System32\DRIVERS\agp440.sys (system)
Alerter: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
Application Layer Gateway-service: %SystemRoot%\System32\alg.exe (manual start)
AmeAtmPc: System32\DRIVERS\AmeAtmPc.sys (manual start)
Apple Mobile Device: "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe" (autostart)
Application Management: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
1394 ARP-clientprotocol: System32\DRIVERS\arp1394.sys (manual start)
ASAPIW2K: System32\Drivers\ASAPIW2K.sys (manual start)
Aspi32: System32\drivers\aspi32.sys (autostart)
ASP.NET-statusservice: %SystemRoot%\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe (manual start)
Stuurprogramma voor RAS asyncrone media: System32\DRIVERS\asyncmac.sys (manual start)
Standaard IDE/ESDI-vasteschijfcontroller: System32\DRIVERS\atapi.sys (system)
ati2mtag: System32\DRIVERS\ati2mtag.sys (manual start)
ATM ARP-client-protocol: System32\DRIVERS\atmarpc.sys (manual start)
ATM geëmuleerde LAN: System32\DRIVERS\atmlane.sys (manual start)
ATM LAN-emulatie: System32\DRIVERS\atmlane.sys (manual start)
ATM Call Manager: System32\DRIVERS\atmuni.sys (autostart)
Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Audiostub-stuurprogramma: System32\DRIVERS\audstub.sys (manual start)
Intelligente achtergrondsoverdrachtservice: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Computer Browser: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
MEDION (7134) WDM Video Capture: System32\DRIVERS\Cap7134.sys (manual start)
CA License Client: C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe (manual start)
CA License Server: C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmtd.exe (manual start)
Closed Caption Decoder: System32\DRIVERS\CCDECODE.sys (manual start)
Cd-rom-stuurprogramma: System32\DRIVERS\cdrom.sys (system)
Indexing-service: %SystemRoot%\system32\cisvc.exe (manual start)
ClipBook: %SystemRoot%\system32\clipsrv.exe (disabled)
C-Media WDM Audio Interface: system32\drivers\cmuda.sys (manual start)
COM+-systeemtoepassing: C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (manual start)
Services voor cryptografie: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)
DHCP Client: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Stuurprogramma voor schijfstations: System32\DRIVERS\disk.sys (system)
Logical Disk Manager Administrative-service: %SystemRoot%\System32\dmadmin.exe /com (manual start)
dmboot: System32\drivers\dmboot.sys (disabled)
dmio: System32\drivers\dmio.sys (disabled)
dmload: System32\drivers\dmload.sys (disabled)
Logical Disk Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Microsoft Kernel DLS-synthesizer: system32\drivers\DMusic.sys (manual start)
DNS Client: %SystemRoot%\System32\svchost.exe -k NetworkService (autostart)
Microsoft Kernel DRM-audiodecoder: system32\drivers\drmkaud.sys (manual start)
EntDrv51: \??\C:\WINDOWS\system32\drivers\EntDrv51.sys (manual start)
Service voor het rapporteren van fouten: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Event Log: %SystemRoot%\system32\services.exe (autostart)
COM+-gebeurtenissysteem: C:\WINDOWS\System32\svchost.exe -k netsvcs (manual start)
Compatibiliteit voor Snelle gebruikerswisseling: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Fax: %systemroot%\system32\fxssvc.exe (autostart)
Stuurprogramma voor diskettestationcontroller: System32\DRIVERS\fdc.sys (manual start)
VIA Rhine Family Fast Ethernet Adapter Driver Service: System32\DRIVERS\fetnd5b.sys (manual start)
FltMgr: system32\drivers\fltmgr.sys (system)
Stuurprogramma voor Volumebeheer: System32\DRIVERS\ftdisk.sys (system)
Eicon Networks USB ADSL Loader: System32\DRIVERS\gafwload.sys (autostart)
GEAR CDRom Filter: SYSTEM32\DRIVERS\GEARAspiWDM.sys (manual start)
Algemene pakketclassificeerder: System32\DRIVERS\msgpc.sys (manual start)
Google Updater Service: "C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe" (manual start)
Help en ondersteuning: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
HID Input Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Microsoft HID Class-stuurprogramma: System32\DRIVERS\hidusb.sys (manual start)
IEEE-1284.4 Driver HPZid412: System32\DRIVERS\HPZid412.sys (manual start)
Print Class Driver for IEEE-1284.4 HPZipr12: System32\DRIVERS\HPZipr12.sys (manual start)
USB to IEEE-1284.4 Translation Driver HPZius12: System32\DRIVERS\HPZius12.sys (manual start)
HTTP: System32\Drivers\HTTP.sys (manual start)
HTTP SSL: %SystemRoot%\System32\svchost.exe -k HTTPFilter (manual start)
Stuurprogramma voor i8042-toetsenbord en PS/2-muispoort: System32\DRIVERS\i8042prt.sys (system)
InstallDriver Table Manager: "C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe" (manual start)
imagedrvv: System32\drivers\imagedrvv.sys (system)
Filterstuurprogramma voor het branden van cd's: System32\DRIVERS\imapi.sys (system)
COM-service voor IMAPI cd-branders: C:\WINDOWS\System32\imapi.exe (manual start)
Intel GV3-processorstuurprogramma: System32\DRIVERS\intelppm.sys (system)
Creatix V.9X DSP Data Fax Modem: System32\DRIVERS\ctxs51.sys (manual start)
IPv6 Windows Firewall Driver: system32\drivers\ip6fw.sys (manual start)
IP Traffic Filter Driver: System32\DRIVERS\ipfltdrv.sys (manual start)
IP in IP Tunnel Driver: System32\DRIVERS\ipinip.sys (manual start)
IP Network Address Translator: System32\DRIVERS\ipnat.sys (manual start)
iPod-service: "C:\Program Files\iPod\bin\iPodService.exe" (manual start)
IPSEC-stuurprogramma: System32\DRIVERS\ipsec.sys (system)
IR Enumerator-service: System32\DRIVERS\irenum.sys (manual start)
PnP ISA/EISA Bus-stuurprogramma: System32\DRIVERS\isapnp.sys (system)
Stuurprogramma voor verschillende toetsenbordtypen: System32\DRIVERS\kbdclass.sys (system)
Stuurprogramma voor toetsenbord-HID: System32\DRIVERS\kbdhid.sys (system)
Microsoft Kernel Wave-audiomixer: system32\drivers\kmixer.sys (manual start)
Server: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
Event Log Watch: C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe (disabled)
McAfee Framework Service: C:\Program Files\Network Associates\Common Framework\FrameworkService.exe /ServiceStart (autostart)
Network Associates McShield: "C:\Program Files\Network Associates\VirusScan\Mcshield.exe" (autostart)
Network Associates Task Manager: "C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe" (autostart)
Machine Debug Manager: "C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe" (autostart)
Messenger: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
NetMeeting Remote Desktop Sharing: C:\WINDOWS\System32\mnmsrvc.exe (manual start)
Stuurprogramma voor muistypen: System32\DRIVERS\mouclass.sys (system)
Stuurprogramma voor muis-HID: System32\DRIVERS\mouhid.sys (manual start)
WebDav-client-redirector: System32\DRIVERS\mrxdav.sys (manual start)
MRXSMB: System32\DRIVERS\mrxsmb.sys (system)
Distributed Transaction Coordinator: C:\WINDOWS\System32\msdtc.exe (manual start)
Windows Installer: C:\WINDOWS\System32\msiexec.exe /V (manual start)
Microsoft Streaming Service-proxy: system32\drivers\MSKSSRV.sys (manual start)
Microsoft Streaming Clock-proxy: system32\drivers\MSPCLOCK.sys (manual start)
Microsoft Streaming Kwaliteitsbeheer Proxy: system32\drivers\MSPQM.sys (manual start)
BIOS-stuurprogramma voor Microsoft Systeembeheer: System32\DRIVERS\mssmbios.sys (manual start)
Microsoft Streaming Tee/Sink-to-Sink Converter: system32\drivers\MSTEE.sys (manual start)
Microsoft MPU-401 MIDI UART-stuurprogramma: system32\drivers\msmpu401.sys (manual start)
NABTS/FEC VBI Codec: System32\DRIVERS\NABTSFEC.sys (manual start)
NaiAvFilter1: system32\drivers\naiavf5x.sys (manual start)
NaiAvTdi1: system32\drivers\mvstdi5x.sys (system)
Microsoft TV/Video Connection: System32\DRIVERS\NdisIP.sys (manual start)
RAS NDIS TAPI-stuurprogramma: System32\DRIVERS\ndistapi.sys (manual start)
I/O-protocol van NDIS-gebruikermodus: System32\DRIVERS\ndisuio.sys (manual start)
RAS NDIS WAN-stuurprogramma: System32\DRIVERS\ndiswan.sys (manual start)
NetBIOS-interface: System32\DRIVERS\netbios.sys (system)
NetBios over Tcpip: System32\DRIVERS\netbt.sys (system)
Network DDE: %SystemRoot%\system32\netdde.exe (disabled)
Network DDE DSDM: %SystemRoot%\system32\netdde.exe (disabled)
Net Logon: %SystemRoot%\System32\lsass.exe (manual start)
Network Connections: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
1394-stuurprogramma: System32\DRIVERS\nic1394.sys (manual start)
Network Location Awareness (NLA): %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Stuurprogramma voor Netwerkcontrole: system32\DRIVERS\NMnt.sys (manual start)
NetGroup Packet Filter Driver: system32\drivers\npf.sys (manual start)
NT LM Security Support Provider: %SystemRoot%\System32\lsass.exe (manual start)
Verwisselbare opslag: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
IPX Traffic Filter Driver: System32\DRIVERS\nwlnkflt.sys (manual start)
IPX Traffic Forwarder Driver: System32\DRIVERS\nwlnkfwd.sys (manual start)
VIA OHCI Compliant IEEE 1394 Host Controller: System32\DRIVERS\ohci1394.sys (system)
Office Source Engine: "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE" (manual start)
Stuurprogramma voor parallelle poort: System32\DRIVERS\parport.sys (manual start)
PCI Bus-stuurprogramma: System32\DRIVERS\pci.sys (system)
PCIIde: System32\DRIVERS\pciide.sys (system)
VSO Software pcouffin: System32\Drivers\pcouffin.sys (manual start)
Padus ASPI Shell: system32\drivers\pfc.sys (manual start)
MEDION TV-TUNER 7134 MK2/3: System32\DRIVERS\PhTVTune.sys (manual start)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
Pml Driver HPZ12: C:\WINDOWS\System32\HPZipm12.exe (autostart)
IPSEC-services: %SystemRoot%\System32\lsass.exe (autostart)
WAN-minipoort (PPTP): System32\DRIVERS\raspptp.sys (manual start)
PRISM 802.11g Driver: System32\DRIVERS\PRISMA00.sys (manual start)
Stuurprogramma voor processor: System32\DRIVERS\processr.sys (system)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
Stuurprogramma voor Directe parallelle verbinding: System32\DRIVERS\ptilink.sys (manual start)
Stuurprogramma voor Automatische verbinding voor RAS: System32\DRIVERS\rasacd.sys (system)
Remote Access Auto Connection Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WAN-minipoort (L2TP): System32\DRIVERS\rasl2tp.sys (manual start)
Verbindingsbeheer voor RAS: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
PPPOE-RAS-stuurprogramma: System32\DRIVERS\raspppoe.sys (manual start)
Direct Parallel: System32\DRIVERS\raspti.sys (manual start)
RAW WAN-stuurprogramma: System32\DRIVERS\rawwan.sys (autostart)
Rdbss: System32\DRIVERS\rdbss.sys (system)
RDPCDD: System32\DRIVERS\RDPCDD.sys (system)
Helpsessiebeheer voor Extern bureaublad: C:\WINDOWS\system32\sessmgr.exe (manual start)
Stuurprogramma voor afspeelfilter van digitale cd-audio: System32\DRIVERS\redbook.sys (system)
Routing and Remote Access: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
Remote Packet Capture Protocol v.0 (experimental): "%ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini" (manual start)
Remote Procedure Call (RPC) Locator: %SystemRoot%\System32\locator.exe (manual start)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
QoS RSVP: %SystemRoot%\System32\rsvp.exe (manual start)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
SBP-2 Transport/Protocol-busstuurprogramma: System32\DRIVERS\sbp2port.sys (system)
Smart Card: %SystemRoot%\System32\SCardSvr.exe (manual start)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Secdrv: System32\DRIVERS\secdrv.sys (manual start)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
SIEMENS Serial port driver: System32\DRIVERS\ser2pl.sys (manual start)
Serenum Filter Driver: System32\DRIVERS\serenum.sys (manual start)
Stuurprogramma voor seriële poort: System32\DRIVERS\serial.sys (system)
Diskettestation voor HD-diskettes: System32\DRIVERS\sfloppy.sys (manual start)
Windows Firewall (WF) / Internet-verbinding delen (ICS): %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
BDA Slip De-Framer: System32\DRIVERS\SLIP.sys (manual start)
Microsoft Kernel-audiosplitsing: system32\drivers\splitter.sys (manual start)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
Sony SPTI Service: C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe (manual start)
Stuurprogramma voor systeemherstelfilter: System32\DRIVERS\sr.sys (system)
System Restore-service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
SRV: System32\DRIVERS\srv.sys (manual start)
SSDP Discovery-service: %SystemRoot%\System32\svchost.exe -k LocalService (manual start)
Windows Image Acquisition (WIA): %SystemRoot%\System32\svchost.exe -k imgsvc (autostart)
BDA IPSink: System32\DRIVERS\StreamIP.sys (manual start)
Software Bus-stuurprogramma: System32\DRIVERS\swenum.sys (manual start)
Microsoft Kernel GS Wavetable-synthesizer: system32\drivers\swmidi.sys (manual start)
MS Software Shadow Copy Provider: C:\WINDOWS\System32\dllhost.exe /Processid:{E9D6446F-05E1-4D22-A68B-ECA4693B31C9} (manual start)
Microsoft Kernel-systeemaudioapparaat: system32\drivers\sysaudio.sys (manual start)
Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (manual start)
Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Stuurprogramma voor TCP/IP-protocol: System32\DRIVERS\tcpip.sys (system)
Stuurprogramma voor terminal-apparaat: System32\DRIVERS\termdd.sys (system)
Terminal Services: %SystemRoot%\System32\svchost -k DComLaunch (manual start)
Thema's: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Microcode Update-stuurprogramma: System32\DRIVERS\update.sys (manual start)
Universele Plug en Play-apparaathost: %SystemRoot%\System32\svchost.exe -k LocalService (manual start)
Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (manual start)
Apple Mobile USB Driver: System32\Drivers\usbaapl.sys (manual start)
Microsoft generiek hoofd-USB-stuurprogramma: System32\DRIVERS\usbccgp.sys (manual start)
Microsoft USB 2.0 Enhanced Host Controller Miniport Driver: System32\DRIVERS\usbehci.sys (manual start)
Stuurprogramma voor Microsoft USB Standaard-hub: System32\DRIVERS\usbhub.sys (manual start)
Microsoft USB PRINTER Class: System32\DRIVERS\usbprint.sys (manual start)
Stuurprogramma voor USB-scanner: System32\DRIVERS\usbscan.sys (manual start)
Stuurprogramma voor USB-massaopslag: System32\DRIVERS\USBSTOR.SYS (manual start)
Microsoft USB Universal Host Controller Miniport Driver: System32\DRIVERS\usbuhci.sys (manual start)
Messenger Sharing USN Journal Reader service: C:\WINDOWS\system32\svchost.exe -k usnsvc (manual start)
Grafische VGA-adapter.: \SystemRoot\System32\drivers\vga.sys (system)
Volume Shadow Copy: %SystemRoot%\System32\vssvc.exe (manual start)
Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
RAS IP ARP-stuurprogramma: System32\DRIVERS\wanarp.sys (manual start)
Eicon Networks USB ADSL WAN Modem: System32\DRIVERS\gwausb.sys (manual start)
Stuurprogramma voor Microsoft WINMM WDM-audiocompatibiliteit: system32\drivers\wdmaud.sys (manual start)
WebClient: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Serienummerservice voor draagbare media: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WMI-prestatieadapter: C:\WINDOWS\System32\wbem\wmiapsrv.exe (manual start)
Security Center: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
World Standard Teletext Codec: System32\DRIVERS\WSTCODEC.SYS (manual start)
Automatische updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Wireless Zero Configuration-service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
X10 Device Network Service: C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe (manual start)
%DESCRIPTION%: System32\Drivers\x10uif.sys (manual start)
Network Provisioning Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)


--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\DOCUME~1\TEMP\LOCALS~1\Temp\_iu14D2N.tmp|||L

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

End of report, 38.151 bytes
Report generated in 0,438 seconds

Command line options:
   /verbose  - to add additional info on each section
   /complete - to include empty sections and unsuspicious data
   /full     - to include several rarely-important sections
   /force9x  - to include Win9x-only startups even if running on WinNT
   /forcent  - to include WinNT-only startups even if running on Win9x
   /forceall - to include all Win9x and WinNT startups, regardless of platform
   /history  - to list version history only


I can't find any particular DLL's in the winlogon.exe or the services.exe files

A few particularities:

-When trying to change a service in services.msc, the computer refuses that. (No rights, though I'm administrator
-When checking with Process Explorer - threads for iexplore.exe - I see that the IEFrame.dll file gets CPU attention once a popup is called -> but I thought IEframe is a windows-system-file.

Where should I look to solve this problem without reformatting the PC?

Thanks in advance
Comment
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CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2011

Commented:
I would do a few things....Install and update Super Anti Spyware and reboot to Safe Mode. Then Run ComboFix

Then do a full scan, and see what it finds. Then you can even do an Online Virusscan for Viruses if you use Safe mode w/ networking.

Here is some of my favorites....

SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
http://www.superantispyware.com/
One of the best on the market (and it is free, although you can upgrade and get Real Time Protection)

ComboFix
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Good tool to handle some specialized infections. Please run if advised, and give us the logfile.

Housecall Online Free Virus Scanner
http:\\housecall.trendmicro.com
Great to do an online Scan in Safe Mode w/ networking

And a regular HJT log might be easier to read.....
Also, maybe:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
AME_CSA = rundll32 csa.cpl,RUN_DLL
should be removed.

Author

Commented:
the csa.cpl is an ADSL-thingy that is custom in Belgium, so I doubt it that would be responsible for the popups

Author

Commented:
sdfix in safe mode resolved it

thanks anyway
PAQed with points refunded (500)

Computer101
EE Admin

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