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After installation of the VPN client, and reboot, I am unable to start the service; Error 1075 pops if I try starting the service from the services control.

gabiff
gabiff asked
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I cannot start the Check Point VPN-1 Securemote service (SR_service), error 1075 appears.
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What OS are you running? XP/Vista?

Author

Commented:
XP Professional
What error is recorded in application/system event viewer system logs on your computer?

Author

Commented:
System event viewer:
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7003
Date:            26/01/2008
Time:            15:02:00
User:            N/A
Computer:      YANIV
Description:
The Check Point VPN-1 Securemote service service depends on the following nonexistent service: FW1

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Was this the first time you've installed a checkpoint product on this machine or was there a previous version on it before?

Author

Commented:
This is the first checkpoint product installed on this machine.
Ok, what is the full product name/version that was installed? Also is there an updated version available?
And, if you go into the services on the machine, what is the FW1 service "startup type" set to? and what dependancies are listed under the dependancies tab (basically we need to check all the dependancies to make sure those services "startup type" are set to automatic)

Author

Commented:
Product name/version:
SecureClient
NGX R60 HFA2 Build 044
For as much as I know, this is the recent version.
I don't have a service called FW1 under services....??
Here ya go....try this:
https://usercenter.checkpoint.com/support
Incase it doesnt come up, go to checkpoint.com/support and search for Solution ID: sk33360

Author

Commented:
I opened the control panel, and tried double clicking Windows firewall; I got the message :
"Windows firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet connection Sharing(ICS) service?"
I hit yes, but I got : "Windows cannot start the windows firewall/ICS service"

Author

Commented:
Solution ID sk33360 didn't help.
For some reason the FW1 service is missing, how do I bring it back?
I would uninstall/reboot/re-install/reboot the vpn client software to see if that helps.

Author

Commented:
Already did that twice, no help.
How do I bring the FW1 (windows firewall service) back to life?