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xmouserFlag for United States of America

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Send mail to the outside...

I just brought a new, the only, Exchange server online.  I can receive mail from the outside but I am unable to send.  It is hanging in the queue.  Where should I look to troubleshoot?

Exchange 2003
Server 2003
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Ehab Salem
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Check the event viewer Application log for errors, this may give a clue on the cause of the problem.
You might have a DNS problem.
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mass2612
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ehabsalem:
No DNS issues - no errors in Event viewer.
Did you try mass2612:suggestion?

on the mail server go to start/run and type:

telnet smtp.gmail.com 25
Don't forget the 25, what did you get?
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ASKER

ehabsalem:

Works fine, no issues noted.
Are all the mails stuck in the Queue or some domains?
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ehabsalem:

Stuck in queue for all external addresses/domains.
If telnet to smtp.gmail.com 25 opens the mx of google welcome screen, then it looks that you have something wrong in your exchange settings.
open Exchange system manager, administrative groups, routing groups, first routing group, connectors.
right-click Internet SMTP connector, in General, what is selected? and what is in the local bridgeheads?
If you are sending emails directly then "Use DNS...." should be selected and the local bridgehead should be the local name of your EXCH server.
Are these settings correct?
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ehabsalem:

Other than 'stuck in queue' everything looks fine; especially DNS.
Is SMTP logging enabled?
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ASKER

SMTP logging is enabled.

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