printer error

I am trying to install an HP printer and have the CD that came with it and also have tried to download fron site. I keep getting almost all the way through downloading and this error:
C:dell7201\dlbsEN.VBS
line 11
char 1
permission denied
800A0046
MS VBS script runtime error
 I am guessing it is code wrong somewhere but I am no programmer or script writer. Please help me. I have never had this hard a time with a USB plug printer.
LVL 1
Dennis MillerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

michkoCommented:
millerdog - could you please provide a bit more information - what model printer and what OS are you on?

From what I see in researching the error message, this typically occurs when the install program does not have the proper permissions for a specific entry.  A few things to check:  make sure you are installing the printer from a user login with full administrative permissions.  Also, I'm looking at the file you've listed C:\dell7201\dlbsEN.VBS - navigate to the dell7201 folder, right click and open properties.  Click on the Security tab and check permissions, you may want to specifically assign the logged in user full control over the folder, or even temporarily assign "Everyone" full control.

Hope those help.  If not, please provide additional information and we can go from there.

michko
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Dennis MillerAuthor Commented:
This worked fine. I rebooted and for what ever reason it now see's the device. I know the drivers were loaded but it never showed the new device. I am good now. Thanks. This is a first for this happening.
0
Dennis MillerAuthor Commented:
great help.
0
michkoCommented:
Thank you.  It's possible the install didn't fully complete until the reboot.  Glad it's working.

michko
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.