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I don't have the answer. I only know that sometimes the HTTP server of Domino gets its locks all screwed up. You could try to restart the HTTP server, and then delete the document. It might also be the Domino release you're using. Is it really R6.5, or do you run R6.5.5 or so? The first R6.5 release was rather buggy...<br />
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By the way, is the mail database using the standard mail template or a modified one? 
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I don't have the answer. I only know that sometimes the HTTP server of Domino gets its locks all screwed up. You could try to restart the HTTP server, and then delete the document. It might also be the Domino release you're using. Is it really R6.5, or do you run R6.5.5 or so? The first R6.5 release was rather buggy...

By the way, is the mail database using the standard mail template or a modified one?

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I would say : disable document locking on your mailfile.<br />
<br />
wkr<br />
<br />
Tom
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I would say : disable document locking on your mailfile.

wkr

Tom

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ON WEBACCESS FOR EMAIL WHEN I DELETE DOCUMENT I GET PROMPT ERROR SAYS ERROR DOCUMENT LOCKING ENABLED , U MUST LOCK DOCUMENT BEFORE DELETING, I DIDNT MAKE LOCK ON DOCUMENTS AT LOTUS CLIENT.<br />
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I JUST GET THIS ERROR ON WEBACCESS FOR LOTUS NOTES, ON NORMAL CLIENT THINGS OK AND I CAN DELETE DOCUMENTS
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ON WEBACCESS FOR EMAIL WHEN I DELETE DOCUMENT I GET PROMPT ERROR SAYS ERROR DOCUMENT LOCKING ENABLED , U MUST LOCK DOCUMENT BEFORE DELETING, I DIDNT MAKE LOCK ON DOCUMENTS AT LOTUS CLIENT.

I JUST GET THIS ERROR ON WEBACCESS FOR LOTUS NOTES, ON NORMAL CLIENT THINGS OK AND I CAN DELETE DOCUMENTS

document locked on webccess

Lotus Software produced the Lotus 1-2-3 spreadsheet program, and later developed Lotus Notes, a groupware and email system. Following its acquisition by IBM, the Notes and Domino client/server collaborative platform were expanded to include functions such as email, calendars, to-do lists, contacts management, teamrooms, discussion forums, file sharing, microblogging, instant messaging, blogs, and user directories. IBM also release SmartSuite, a comprehensive office suite, and followed that with Symphony, unrelated to the Lotus suite of the same name.