document locked on webccess

ON WEBACCESS FOR EMAIL WHEN I DELETE DOCUMENT I GET PROMPT ERROR SAYS ERROR DOCUMENT LOCKING ENABLED , U MUST LOCK DOCUMENT BEFORE DELETING, I DIDNT MAKE LOCK ON DOCUMENTS AT LOTUS CLIENT.

I JUST GET THIS ERROR ON WEBACCESS FOR LOTUS NOTES, ON NORMAL CLIENT THINGS OK AND I CAN DELETE DOCUMENTS
naser_d1Asked:
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Sjef BosmanGroupware ConsultantCommented:
I don't have the answer. I only know that sometimes the HTTP server of Domino gets its locks all screwed up. You could try to restart the HTTP server, and then delete the document. It might also be the Domino release you're using. Is it really R6.5, or do you run R6.5.5 or so? The first R6.5 release was rather buggy...

By the way, is the mail database using the standard mail template or a modified one?
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Bozzie4IT ArchitectCommented:
I would say : disable document locking on your mailfile.

wkr

Tom
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fgrushevskyCommented:
From your Notes Client, open your mail file.
 1.      Choose File - Database - Properties and click the Basics tab.
  2.      Deselect "Allow document locking."
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