Suddenly, my Outlook 2002 (SP3) started carshing evry time on startup. I checked "work without conection" and it does not crash. However unchecking it and clicking on send/receive gest an immediate crash.
It is not a timeout issue, because it is almost immediate. It is not a corrupted pst file either. I repaired it. Moreover, I moved all the inbox content to another pst file.
When I go to the Windows event log, I see the following error:
"Faulting application outlook.exe, version 10.0.6822.0, faulting module outlcm.dll, version 10.0.6711.0, fault address 0x0001ff5d"
I found this article on the microsoft site: http://support.microsoft.com/kb/331866/en-us
that seems to address that problem: http://support.microsoft.com/kb/331866/en-us
However, when I try to install it, I get the message it has already been applied.
WHAT CAN I DO?