Good day Experts!
I set up a print server a couple of months ago. I added an alias to the server so that we could have all the client computers connect to the network printers via the alias instead of the server name. That way if we ever had to rebuild the print server it would be easy to point the alias at the new server and carry on as usual.
To be able to do that I had to edit the print server's registry using the following process:
1. Create the CNAME record for the file server on the appropriate DNS server, if the CNAME record is not already present.
2. Apply the following registry change to the file server. To do so, follow these steps:
a. Start Registry Editor (Regedt32.exe).
b. Locate and click the following key in the registry:
c. On the Edit menu, click new and choose dword, and then add the following registry value:
Value name: DisableStrictNameChecking
Data type: REG_DWORD
d. Quit Registry Editor.
3. Restart your computer.
Once the print server was set up it worked perfectly for a couple of months.
As of today, when you run the printer setup wizard, when you get to "Specify Printer" step, if I use the alias, ie \\printers\printername, I get the following error: "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server". However, if you connect via the server name, ie \\servername\printername, it connects fine.
I can connect to the shares on the server via the alias(as the registry fix should allow). I cannot find a reason for the printers to not connect. Any help would be much appreciated.