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Recieve Fatal Error when launching AutoCAD Architecture 2008

I recently installed Autodesk AutoCAD Architecture 2008, but am recieving a Fatal Error message when the program launches. I have two different computers both running XP Pro with service package 2. I first tried installing the program on my laptop, but recieved "Fatal Error: Unhandled c000000dh Exception at 781477a9h". Searching around the web for answers, I ran into a discussion on this site pertaining to the same error. I followed the instructions on that page, but had no positive results. With the laptop not working, i tried installing the program on my desktop and it worked perfectly. I really do need the program on my laptop though.

I have uninstalled and re-installed the program a number of times on the laptop, again with no postivie results.

I would be greatful if anyone has any suggestions.

The discussion on this site pertaining to the same problem:
https://www.experts-exchange.com/questions/22973758/AutoCAD-2008-Start-Up-Fatal-Error.html

ASKER CERTIFIED SOLUTION

scrathcyboy

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scrathcyboy

also see this article from autodesk -- name length of surface less than 10 characters???
http://discussion.autodesk.com/thread.jspa?messageID=5632012

Marc Z

tshappell,

Does your laptop meet the Minimum Requirements for this program?
I know this specifies 2007, but I can't imagine 2008 would be any thing less then this.
http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=7150441&linkID=9240657

Marc Z

OK, now that I looked at the FAQ.pdf's from them, it requires 3 GB of RAM for memory,

Operating system Microsoft® Windows® XP (SP2) or 32-Bit Windows Vista"

CPU Intel® Pentium® 4, or AMD Athlon® 3.0 GHz or greater

Memory 3 GB RAM or greater

Display resolution 1280 x 1024 32-bit color video display adapter
Hard Disk 3.1 GB
Video Card 128 MB or greater, OpenGL® -capable workstation class graphics card.

Will keep looking.

tshappell

ASKER

My Laptop is a Dell XPS M1210 with Intel Centrino Duo, running XP SP2 and has 4gb of memory. I meet the requirements, but there was a version of 2004 on the laptop. Its at the office tonight, but i will try the above suggestions in the morning and let you all know.

Thanks for the help so far,

scrathcyboy

Yep the old version will cause this problem. After removing 2004, you will probably have to go through the registry and purge all remnants of the old version. Set a restore point after removing 2004, and BEFORE you go through the registry, that way you are covered.

tshappell

ASKER

Had to mess around with it a few times, deleted the registration data, but didnt work at first. Letting the program sit for a while, about a week later, opened up and worked perfectly. Has worked fine ever since.