Is there a utility that updates the HP systems homepage with the correct/latest server serial number

For some reason I have 2 HP blades that are reporting the same serial number through the HP systems homepage - Iknow this isn't possible.  Is there any way I can quickly update the HP systems homepage to reflect what the true server serial number should be?
meepmakerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

andyalderCommented:
It is possible for two to have the same serial number since it is stored in CMOS, you change that serial number to match the one on the chassis if you replace the motherboard; however it's unlikely the cause here. Are you sure you're not using SMH on the wrong server or got an IP problem? Make sure you're using 127.0.0.1.

Is the serial number right when viewed through the onboard administrator webpage?
0
meepmakerAuthor Commented:
The serial number is correct on the onboard admin webpage - I'm definitely connecting to the correct servers too.
0
andyalderCommented:
Hmmm, similar at http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1202828760859+28353475&threadId=1193383 but they don't say whether the serial no is correct through OA. I wonder if it's the asset tag field rather than the serial number field that's wrong.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
meepmakerAuthor Commented:
The server was in the end replaced - so I never got the chance to truly understand why this issue occurred.  Server was decommissioned unfortuntaley due to business non-requirement.  Thanks to andyalder anyway for their excellent input.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Server Hardware

From novice to tech pro — start learning today.