Is there a utility that updates the HP systems homepage with the correct/latest server serial number

Posted on 2008-01-28
Medium Priority
Last Modified: 2010-04-21
For some reason I have 2 HP blades that are reporting the same serial number through the HP systems homepage - Iknow this isn't possible.  Is there any way I can quickly update the HP systems homepage to reflect what the true server serial number should be?
Question by:meepmaker
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Expert Comment

by:Handy Holder
ID: 20772154
It is possible for two to have the same serial number since it is stored in CMOS, you change that serial number to match the one on the chassis if you replace the motherboard; however it's unlikely the cause here. Are you sure you're not using SMH on the wrong server or got an IP problem? Make sure you're using

Is the serial number right when viewed through the onboard administrator webpage?

Author Comment

ID: 20875179
The serial number is correct on the onboard admin webpage - I'm definitely connecting to the correct servers too.
LVL 56

Accepted Solution

Handy Holder earned 1000 total points
ID: 20875427
Hmmm, similar at http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1202828760859+28353475&threadId=1193383 but they don't say whether the serial no is correct through OA. I wonder if it's the asset tag field rather than the serial number field that's wrong.

Author Closing Comment

ID: 31425662
The server was in the end replaced - so I never got the chance to truly understand why this issue occurred.  Server was decommissioned unfortuntaley due to business non-requirement.  Thanks to andyalder anyway for their excellent input.

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