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Buffer Overrun Problem

david_ackerman
on
I have a user in the field who is suddenly getting the following error message:

Microsoft Visual C++ Runtime Library
Buffer overrun detected!
Program: c:\windows\system32\DKabcoms.exe
A buffer overrun has been detected which has corrupted the programs internal state. The program cannot safely continue execution and must now be terminated.

I have tried searching for similar error messages on the site but only found something referring to "Program: c:\windows\system32\inetsrv\w3wp.exe"

Has anyone experienced the problem I have?
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It looks like that file is a Dell Communications system files.  You may want to try to disable the service. I think from reading online the service is dkab_device. Open the properties tab, under General stop the service  and set the service to disabled for startup.

If the issue does go away then it may be worth reinstalling or updateing it,

Author

Commented:
Forgive my ignorance, but from where would I open this properties tab?
Right click My Computer -- > manage --> expand services at the bottom - click services --> in right windows select dkab_Service ( Hopefully thats the name) --> double click on service name --> Properties windo appears --> click Stop --> set service to disabled.

Hope that helps!

Author

Commented:
This got me pointed in the right direction.  I stopped the service but the message continued.  When I uninstalled the printer, rebooted and reinstalled, everything seemed to return to normal.

Thanks!

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