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How d I correct this problem.  I have deleted and recreated profiles.

denstar100
denstar100 asked
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Last Modified: 2010-04-21
I had a HD crash.  Before the crash all was fine.  I reinstalled XP, drivers, software and Outlook 2003.  When I try to send emails I get the error message.  I can reply to emails but cannot initiate them.  I am using outlook for intra-office email only, not POP email.
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Top Expert 2008
Commented:
Hello denstar100,

Did you install the the updates for Outlook 2003?

1. Register an important send/receive library file.  Go to Start > Run and type regsvr32 inetcomm.dll

2. Check if antivirus email check is slowing sending and receiving.  Disable it. Check if other programs running in the background is interfering. Disable one at a time the Firewall, antispyware, antispam, and all Norton programs.

3. In the account settings, Advanced settings, change the server timeout time from 1 min to 5 min

4. Check if outgoing mail server authentication is required. Select that option in account settings and use same settings as incoming server

5. Your ISP may be blocking port 25. Try using alternate port 587.

If no joy, you need to use your ISP SMTP server to send out emails.

6. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

7.  Check with email provider Tech Support to determine if server is having trouble.

Hope this helps!
war1

Author

Commented:
This did not correct the problem, however, it did help.  I installed a free utility called MSMAIL2003.exe whitch did solve the problem.
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Top Expert 2008

Commented:
denstar100, Glad the problem is fixed.  You are using MS Mail?

Author

Commented:
Yes I am.  It works perfectly. Easy to install and is transparent.

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