Fletcher-Reinhardt
asked on
Turn off automatic reply to read receipt
When I view an email on AT&T Tilt using Outlook / Windows Mobile, the person who sent the email receives an automatic reply if they ask for a read receipt. Is there a way to turn off or prompt for a reply to a read receipt?
ASKER
For some reason this does not work.
This box was already unchecked.
Any other thoughts?
Is there a setting on the Exchange Server?
This box was already unchecked.
Any other thoughts?
Is there a setting on the Exchange Server?
In your Outlook on your desktop, is it set there to automatically send back a read receipt?
ASKER
No, this is set to prompt and that works.
any other ideas?
any other ideas?
I'm thinking there is a setting on the Exchange Server or the ISA server that publishes the Mobile site. I noticed that my Tilt does exactly what yours does. I'll ask our ISA guy when he arrives.
After checking with our ISA guys, I can tell you that I have no clue why it doesn't work. My guess is that it is something to do with the AT&T side of the house.
ASKER
Question: What does the MMS stand for in the MMS options in Windows Mobile?
Multimedia Messaging Service
ASKER
Isn't MMS separate/different from Outlook?
MMS is the technology that allows you to compose messages in HTML and include pictures. It is what pushes the mail back to your exchange server.
ASKER
So how do I get this problem solved?
At this point I don't know if you can. I would call At&t. My tilt does exactly what yours is doing.
ASKER CERTIFIED SOLUTION
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1. Open your inbox/outlook email on your Tilt.
2. Click Menu
3. Click MMS Options
4. Uncheck "Allow Read Report"
No more read receipts sent back!