I've taken the Message form within Outlook and saved a copy of it with prefilled body. This means the sender cannot change the body but can only add the name of the recipient, the sender's name and their extension. Problem is when I send it internally, it looks great. When sent externally to my Yahoo account, for example, the message is completely blank. If created in HTML using Word, the sender can tab to those fields needing to be filled in. If not using Word, but created as plain text, Yahoo sees the message but the tabs don't work for the sender to fill in the fields. I need those fields to be required. I'm not sure where to go next. I've attached an example of what I'm trying to do in case someone can give me some direction.