Link to home
Start Free TrialLog in
Avatar of mylogo
mylogoFlag for United States of America

asked on

How do I create an Outlook template with 3 fields to be filled in the body to be viewable in Yahoo mail?

I've taken the Message form within Outlook and saved a copy of it with prefilled body. This means the sender cannot change the body but can only add the name of the recipient, the sender's name and their extension. Problem is when I send it internally, it looks great. When sent externally to my Yahoo account, for example, the message is completely blank. If created in HTML using Word, the sender can tab to those fields needing to be filled in. If not using Word, but created as plain text, Yahoo sees the message but the tabs don't work for the sender to fill in the fields. I need those fields to be required. I'm not sure where to go next. I've attached an example of what I'm trying to do in case someone can give me some direction.
Avatar of David Lee
David Lee
Flag of United States of America image

Hi, mylogo.

Can you post a copy of the template so I can see how it's working?  My first thought is that the message is using something specific to Word, but I can't tell without seeing it.
Avatar of mylogo

ASKER

I've attached a copy of this message in Word. I didn't create it in Word but you can see what I'm trying to do. There are 3 fields the sender needs to be able to quickly tab to in order to fill these in plus they must be required in order for them not to forget to fill this info in.
Thank you for your assistance.
Information-for-you.doc
Can you post a copy of the actual item?  That's what I really need to see.
Avatar of mylogo

ASKER

Here is a copy of the actual document created in Word. In order to test, i've had to create a copy in Rich Text and saved as an .oft file.
Hello.doc
ASKER CERTIFIED SOLUTION
Avatar of David Lee
David Lee
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of mylogo

ASKER

Thank you. I've gone ahead & created a web form for them to use rather than an Outlook form. Thank you for the help anyway.
Avatar of mylogo

ASKER

Thank you for your assistance with this. A new web form has been created for this department which they are happy enough with. Will be working on posting it on our company intranet site to make it easy for them to use.