Doesnt Print Graphics

I have an hp laserjet 4100dtn that does not print any graphics. I updated the driver and it still wont print. Also when i enter the ip address of the printer i cannot view the page. The customer has 3 exact alike printers in the office and the others work fine. any clues?
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Peter HartCommented:
but it prints text?

I would suggest the printer driver onthe pc is set to draft (stops images)
marvgkAuthor Commented:
it prints txt no problem, but when i go to printer properties and preferences it cant access any changes. i dont know y
So let me understand...
Customer has 4 printers, all HP 4100's?
All print graphics except one? (Let's call that one Printer 'D')
When 'ANY' computer prints to Printer 'D' no graphics come out? Or just one?
What driver are you using PCL or PS (postscript)?

That's good to start

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tryto  run sfc /scannow from the run box
also test this printer on a pc where the others run ok
marvgkAuthor Commented:
i figured it out. it was using the wrong pcl. thanks
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