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pop3 mails

WILSON123J
WILSON123J asked
on
We have a exchange server and public ip is  83.111.90.27 . One user is sitting in remote location.
I need to configure outllook and download all mails to personal folder. I have given incoming and outgoing as 83.111.90.27 . After putting sonic firewall 2040 , i am not able to download mails , it says user name / password incorrect. Please help me
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you can manually test a telnet session - this should give you more information.

telnet mail.domain.com 110
user myusername
pass mypassword
stat
(http://www.activexperts.com/activemail/telnetpop3/)

make sure username is just the windows username and not the email address. silly things, but password is obviously case sensitive. also check, that there is no other pop3 server running on the server.

Author

Commented:
i am getting error  - ERR user/pass required - I have entered correct user name and password . Error  i am getting when password entered. Please help
TG TranIT guy
BRONZE EXPERT

Commented:
What format are you using for username?  domainname\username?  You just need to enter only the username - leave out the domainname.

Author

Commented:
I am using 'user xxxxx'  and next line  'pass xxxxxx'
in this case I would suggest double checking the username and password. Create a new account, username test and password test - keep it simple... does that work?

Author

Commented:
oK , after this what I have to do.
BRONZE EXPERT

Commented:
Hi,
Sounds a bit of a stupid question but have you configured the sonicwall firwall to let the traffic go through? Have you configured the services properly?
did it accept the test username and password?
BRONZE EXPERT

Commented:
Hi,
Can you accept the proper solution please so others having the same problem can get proper help?
It should smckellar83's previous post I guess.
Thank you :-)

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