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Can only access RWW by using https:/xx.xx.xxx.xxx/remote

flteng56
flteng56 asked
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Last Modified: 2013-12-24
A client called and stated that he could only access RWW by using  - https://public ip /remote.
 He is using SBS 2003 std. / no exchange(I know, I know!). ISP is Brighthouse Networks which assigned a static IP. His website is hosted by readyhosting.com. He wants to use https://domainname/remote. I am not sure where to go on this since he did not have the ISP setup A and MX records. He stated that he will not be using Exchange until this summer.
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Commented:
It sounds like the public IP address isn't assigned to the domain name in DNS.

Which IP address gets returned if you ping the domain name?
All he needs to do is to call his ISP and setup a new A record pointing to his domain name. That should only take a few hours to setup and allow 48 hrs to replicate the record to other "world wide" servers.

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Commented:
Thanks ormerodrutter. That was the ticket. This was the first SBS I ran into that the client did not use exchange
Perhaps they are too worried about the admin cost of using Exchange? Anyway thanks for the points and that A record will work for OWA too if  when they decided to use it. i.e. https://domainname/exchange

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Commented:
I did find out that some tech friend of the owner told him it was not a good idea to use Exchange. I can bet the owner will ask about OWA in the near future. I will direct him to his Tech. friend to explain that!