Can only access RWW by using https:/xx.xx.xxx.xxx/remote

A client called and stated that he could only access RWW by using  - https://public ip /remote.
 He is using SBS 2003 std. / no exchange(I know, I know!). ISP is Brighthouse Networks which assigned a static IP. His website is hosted by readyhosting.com. He wants to use https://domainname/remote. I am not sure where to go on this since he did not have the ISP setup A and MX records. He stated that he will not be using Exchange until this summer.
flteng56Asked:
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ormerodrutterConnect With a Mentor Commented:
All he needs to do is to call his ISP and setup a new A record pointing to his domain name. That should only take a few hours to setup and allow 48 hrs to replicate the record to other "world wide" servers.
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tomo999Commented:
It sounds like the public IP address isn't assigned to the domain name in DNS.

Which IP address gets returned if you ping the domain name?
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flteng56Author Commented:
Thanks ormerodrutter. That was the ticket. This was the first SBS I ran into that the client did not use exchange
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ormerodrutterCommented:
Perhaps they are too worried about the admin cost of using Exchange? Anyway thanks for the points and that A record will work for OWA too if  when they decided to use it. i.e. https://domainname/exchange
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flteng56Author Commented:
I did find out that some tech friend of the owner told him it was not a good idea to use Exchange. I can bet the owner will ask about OWA in the near future. I will direct him to his Tech. friend to explain that!
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