The CD drive will not "automatically" recognize the CD when it is inserted.
When I insert a disc, the drive spins it up as if it's trying to read it, but it does not seem to find the disc there.
If I right-click and choose properties, then click the "Hardware" tab,then select the CD drive, choose properties, click on the "Volumes" tab and Click Populate, it will get he disc name and double-clicking the drive in "My Computer" shows the contents, but the name of the disc does not show in "My Computer".
In addition, the 'Used space" which shows under Properties seems to be "stuck" on 633,307,136 no matter what CD I have in the drive and regardless of results of the "Populate" procedure described earlier. The File System is listed as RAW.
When I use the "CD Writing Wizard" to burn a CD, the CD Name shows up as the same name as the last CD that was in the drive when I went through the "Populate" procedure described earlier. In addition, the CD Writing wizard reports that "The disc in teh drive is not a writable CD or it is full" when in fact it is brand new.
There was a program installed called 123 Copy DVD, but I uninstalled it. *Immediately* after I uninstalled it, I put a CD in and it was immediately recognized. but then it "stuck" on that CD.
I went to Disk Manager (through "manage") and changed the drive letterto V. It recognized the CD that was in the drive and I was able to access it. When I removed the CD to try another, it did not go back to CD Drive, but kept the name of the CD. When I double click the drive, it asks me to choose the program I want to use to open this file, and names the file V: Also, at that point, the "Total size" is "stuck" at 517 MB. This is repeatable. Also, right after changing drive letters, inserting a blank CD (in fact,l the same one as before) brings up the window asking me what i want to do and it does indeed burn the CD, but then it will not recognize another CD.
I ran system restore, and it recognized one CD, then would not recognize any more (not even re-inserting the first one), BUT the size is "stuck" at 0. I undid the restore and it won't recognize a CD again.
WHAT I HAVE TRIED:
1. Replaced the drive with brand new (as I thought it was bad) - the old one had the same symptoms
2. I have tested the drive in another computer and it works.
3. I have tried another drive in the same computer and it has the same problem.
4. I have tested the discs in other drives and they work.
5. The computer will boot from a bootable CD in that drive.
6. I have disabled Direct-to-disc
7. I have removed the device from device manager, powered off and re-started.
8. I have put a file in the "writable CD window" then deleted temporary files.
9. System restore
10. different User Account
So you see I have tried everything that I can think of, but there's always more than I can think of.